D365 Field Service Solution Architect

D365 Field Service Solution Architect

Established over 20 years ago by [1] Accenture and Microsoft, Avanade is uniquely positioned as a global leader across the Microsoft ecosystem. Every day our 60,000 people bring industry insights, unrivalled expertise and breadth of services to do what matters for our clients and their customers.

In today's world, organisations need to embrace continual change. By combining the deep expertise of our talent, our privileged access to the Microsoft ecosystem and our purpose of making a genuine human impact, we help our clients transform in ways big and small.

Collaboration is at the heart of our culture and the way we work. Our approach is shaped around the business and IT priorities, and based on the latest thinking about digital and cloud solutions, Business Applications and technology services. We also provide market-leading learning opportunities for you to develop your career further. This comes in various forms including online courses, certifications and external training.

Come join us

As a D365 Field Service Solution Architect, you will work closely with the sales team to identify customer needs and propose suitable solutions. You will leverage your technical expertise and business acumen to demonstrate the value of D365 Field Service solutions to potential clients during presales phase as well during the Project Delivery Phase playing an active role as Functional Lead during the Analysis and Design Phase of the D365 Field Service Solution.

Your role will involve analysing customer requirements, crafting tailored sales pitches, estimate the project, supporting the presales team in closing deals, be part of the Project execution as part of a bigger Team responsible for the Filed Service Architecture.

You will work on a dynamic environment, and you will be involved in Pitch/Projects across Europe.

What you'll do

* Engage with potential customers to understand their business challenges and requirements.

* Conduct detailed product demonstrations to showcase the features, benefits, and value propositions of D365 Field Service Solutions.

* Develop customized proposals, in strictly collaboration with the Sales Team, that outline solutions, pricing, and timelines based on customer needs.

* Collaborate with the sales team to provide product training, sales materials, and customer insights to help close deals.

* Maintain a deep understanding of D365 Field Service solutions and stay updated on industry trends, Microsoft best practices and product releases.

Skills and experiences

• You have proven experience in a pre-sales or technical consulting role, preferably in Field Service area.

• You have strong technical knowledge of Field Service solutions and D365 CRM systems.

• You have good Knowledge of the Microsoft Ecosystem especially in the D365 area

• You have excellent communication and presentation skills

• You are able to understand and address customer needs effectively

• You have strong problem-solving and analytical skills.

• You are able to work collaboratively with cross-functional teams.

• You are fluent in spoken and written English any other European language is a plus

About you

• You have experience with Microsoft Dynamics 365 Field Service or similar platforms.

• You are in possession of MB-240: Microsoft Dynamics 365 Field Service Functional Consultant Certification

• You are familiar with the Field Service Mobile Application (Microsoft or Resco)

Enjoy your career

Some of the best things about working at Avanade

• Opportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)

• Real-time access to technical and skilled resources globally

• Dedicated career advisor to encourage your growth

• Engaged and helpful coworkers genuinely interested in you

Find out more about some of our benefits [2] here.

A great place to work

As you bring your skills and abilities to Avanade, you'll get distinctive experiences, limitless learning, and ambitious growth in return. As we continue to build our diverse and inclusive culture, we become even more innovative and creative, helping us better serve our clients and communities. You'll join a community of smart, supportive collaborators to lift, mentor, and guide you, and to lean on your expertise. You get a company purpose-built for business-critical, leading-edge technology solutions, committed to improving the way humans work, interact, and live. It's all here, so take a closer look!

We work hard to provide an inclusive, diverse culture with a deep sense of belonging for all our employees. Visit our [3] Inclusion & Diversity page.

Create a future for our people that focuses on

• Expanding your thinking
• Experimenting courageously
• Learning and pivoting

Inspire greatness in our people by

• Empowering every voice
• Encouraging boldness
• Celebrating progress

Accelerate the impact of our people by

• Amazing the client
• Prioritizing what matters
• Acting as one

Learn more

To learn more about the types of projects our Security team works on check out this information:

[4] https://www.avanade.com/en/thinking/research-and-insights/avanade-presents/cybersecurity-for-nonprofits

[5] https://www.avanade.com/en/blogs/avanade-insights/security/catastrophic-cyber-attack

Interested in knowing what's going on inside Avanade? Check out our blogs:

[6] Avanade Insights - exchange ideas that drive tomorrow's innovation

[7] Inside Avanade - explore what life is like working at Avanade
References

Visible links
1. https://www.avanade.com/en/about-avanade/partnerships/accenture-avanade-microsoft-alliance
2. https://www.avanade.com/en-gb/career/benefits
3. https://www.avanade.com/en-us/about-avanade/inclusion-and-diversity
4. https://www.avanade.com/en/thinking/research-and-insights/avanade-presents/cybersecurity-for-nonprofits
5. https://www.avanade.com/en/blogs/avanade-insights/security/catastrophic-cyber-attack
6. https://www.avanade.com/en/blogs/avanade-insights
7. https://www.avanade.com/en/blogs/inside-avanade