Lead Network Engineer

About us: 

Gen3 Technology Consulting is an SBA-certified Woman-Owned Small Business (WOSB) providing a diverse set of technology services and solutions to federal and commercial clients. Founded in 2017, Gen3 leverages over 25 years of information technology management and leadership experience to help our clients define, plan, manage, and achieve their strategic vision while protecting their critical IT assets. We attract and retain the highest caliber of talent by supporting an inclusive work environment, cultivating growth and leadership both professionally and personally, and encouraging work-life balance. We strive to make it our priority to be compassionate, family-friendly, respectful, and flexible.

About the role:

Gen3 is seeking a Network Engineer to actively plan and coordinate computer and network system design, installation, and connectivity to ensure stable, scalable, redundant, and secure 24/7 network operations.

Location: Hybrid remote, local to Annapolis, MD. Hours: Monday through Friday, 8:00AM to 4:30PM. Work is 3 days onsite and 2 days remote. 

What you'll do:

• Lead, schedule, and oversee the activities with other team members to resolve end-user hardware and software problems promptly and accurately.
• Testing, deployment, performance monitoring, troubleshooting, and documentation of a statewide network, utilizing industry best practices for security, disaster recovery and business continuity, change control, and client support.
• Assist in the creation of robust network designs, acting as the escalation point of contact, and lead engineer for implementations and provide ongoing support and maintenance.
• Oversee the configuration, maintenance, and documentation of routers, switches, wireless controllers, load balancers, WAN optimizers, and management and security appliances.
• Design, develop, analyze, troubleshoot, and document computer networks and infrastructure.
• Develop and analyze network designs and protocols including prototyping and assessments.
• Perform planning, engineering, forecasting and implementation, and identification of resource requirements for network systems.
• Lead or assist in major network projects to support capacity growth, upgrades, and new products/features, and integration.
• Evaluate current network systems and recommend changes in maintenance and systems standards, and train support personnel on the conversion, implementation, and troubleshooting.
• Apply in-depth up-to-date knowledge of standards, guidelines, industry trends and similar for LAN, WAN, Wireless, Data Center, Cloud networking interconnection.
• Drive improvements in network process, efficiency, and standardization, ensuring security compliance, change control processes and adherence to standards.
• Provide upper-tier diagnosis, isolation, and resolution of network problems, identifying and documenting root cause, proactively identifying potential issues in the production environment and recommending solutions.
• Develop comprehensive graphical and text-based documentation and effectively manage the implementation process from design to acceptance.
• Generate weekly status reports, including project progress, key milestones, and tasks accomplished.
• Host weekly team status meetings/calls or on an as-needed basis.
• Lift personal computers, printers, scanners, and other equipment associated with a standard computer workstation.
• Additional duties as assigned.

What you'll need:

• Associate degree in information technology or a related field.
• 8 years of technical experience in IT networking.
• Cisco Certified Network Professional (CCNP) Enterprise or Security Certification.

What's desired to have:

• Bachelor’s degree in information technology or a related field.
• 10 years of technical experience in IT networking.
• Certifications desired: Cisco Certified Internetwork Expert (CCIE) in Enterprise Infrastructure or Security Certification, Palo Alto Networks Certified Network Security (PCNSE) Certification, Prisma Certified Cloud Security Engineer (PCCSE) Certification from Palo Alto Networks.