Marketing Account Manager

Position Title:

Marketing Account Manager

Job Description:

Location: Elevance Health supports a hybrid workplace model (virtual and in-office) with PulsePoint sites used for collaboration, community, and connection. This includes remote work and 1-2 days in-office per week.

The Marketing Account Manager (Medicaid Health Plan Strategist) is responsible for partnering with business and cross functional areas to identify and implement medium to large-scale campaigns that support achievement of complex unit or corporate goals.

How You Will Make an Impact

Primary duties may include, but are not limited to:

• Consults with business to determine key communication initiatives and prioritize based on Enterprise, Business Unit and Shared Services goals.
• Defines the communications strategy ensuring initiatives are measurable and aligned with business goals prior to engaging creative teams or partners to develop materials.
• Owns budget, establishes success metrics, tracks ROI on initiatives, evaluates effectiveness, and identifies opportunities to optimize campaigns.
• Collects data sources, chooses vendors, and manages infrastructure to activate the strategy behind all initiatives. Reports on initiative progress.
• Collects information, plans a course of action, develops the creative brief, and reviews/approves overall concepts.
• Serves as the primary point of contact for creative, media and automated outreach vendors executing their campaigns.
• Collaborate cross-functionally with project management, program management, engagement, quality, creative teams and other internal parties.
• Be a trusted thought partner and single point of contact for your delegated health plan markets, leading proactive, consultative, and effective customer journeys.
• Help localize marketing collateral and materials for your markets; help drive scalability and repeatability of collateral that can be utilized in newsletters, campaigns, scripts, sites, and other collateral and distribution channels.
• Be comfortable presenting to business owners (marketing directors and managers, compliance, etc) as well as enterprise leaders across marketing, strategy, compliance, governance, and finance.
• Support the planning and execution of the digital marketing strategy & roadmap while managing partnerships and fostering relationships with key enterprise teams (digital enterprise growth, product strategy, brand, and UX).

Minimum Requirements

• Requires a BA/BS degree and a minimum of 5 years of related experience; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities, and Experiences

• Managed care experience and data analytics experience preferred.
• Strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

MKT > Advertising, Communications & Services

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.