Program Support Associate

K Health • Remote

Company

K Health

Location

Remote

Type

Full Time

Job Description

Who we are:

K Health is venture-backed, fast-growing startup with a mission to use the power of Artificial Intelligence (AI) to get everyone access to higher quality healthcare at more affordable costs. We’re looking for mission driven individuals to join our team and help us eliminate healthcare inequalities to build a better and healthier future.

Featured most recently in Forbes and Business Insider as a leading AI startup, K Health is a telehealth company that harnesses the power of technology to help provide the smartest digital healthcare platform to patients, hospital systems, and providers across the United States. Our AI powered application helps bring together the knowledge of thousands of doctors and anonymous medical data to provide the highest quality care to our patients. We offer a free symptom checker, 24/7 access to board-certified doctors, ability to refill prescriptions from your phone, and more. All within one application - no insurance or preauthorization required.

K Health was founded in 2016, and has partnered with visionary and leading hospital systems and providers such as Cedars-Sinai, Mayo Clinic, and Elevance Health. Join us on our mission to help provide better healthcare for less.

About the role:

As a Program Support Associate, you will provide vital administrative support focusing on three key areas: Advanced Practice Provider (APP) Program, Collaborating Physician Program, and Quality Assurance. 

You will ensure the efficient operation of these programs and assist with document management, project support, talent acquisition, operational tasks, compliance, and quality assurance. This will be mostly be a remote position working EST with some travel required to New York.

What you'll be doing:

  • Assist with document updates, drafting, and filing for APP-related materials.
  • Support APP projects and prepare necessary documents and data.
  • Coordinate APP interviews and provide preliminary checks on licensing status.
  • Help with day-to-day operational support for the APP Program.
  • Assist with collaborating physician orientation and case reviews.
  • Maintain compliance, track deliverables, and perform audits.
  • Prepare meeting minutes, agendas, and related documents.
  • Support quality improvement projects and data collection.
  • Coordinate stakeholder meetings and prepare reports.

What we're looking for:

  • Medical Assistant or LPN educational background (or relevant experience).
  • Familiarity with multi-state medical practice administration.
  • Proficiency in data dashboard tools (e.g., Looker, Tableau).
  • Agility and adaptability to handle shifting priorities while having strong attention to detail and effective communication skills.
  • Collaboration skills to work across teams and with stakeholders.
  • Proficiency in Google Suite and project management.
  • Organizational skills to meet deadlines on multiple projects.
  • Ability to handle confidential information and adhere to policies.
  • Capability to work independently and within a team.
  • Training in improvement science methodologies.
  • Experience with Salesforce Health Cloud

Benefits & Perks:  #LI-Remote

  • Monthly social committees for company events
  • 20 paid vacation days & 5 sick days per year 
  • 10+ Holidays plus 10 additional 3-day weekends per year 
  • Stock options for every full-time employee 
  • Paid parental leave
  • 401k benefit
  • Competitive health, dental, and vision insurance options 
Compensation:
$65,000—$75,000 USD

We offer competitive compensation packages along with stock options based on industry benchmarks for function, level, and geographic location. Offer amounts are determined by multiple factors such as a candidate's experience and expertise.  

We are proud to be an Equal Opportunity Employer and consider applicants for employment regardless of race, ethnicity, religion, color, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, pregnancy, childbirth and breastfeeding, age, citizenship, military or veteran status, or any other class protected by applicable federal, state, and local laws. We’re deeply committed to building teams as diverse as the patients we serve and strive to cultivate an environment where everyone can bring their most authentic self to work. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our users.

We are committed to maintaining the integrity of our hiring process and ensuring a safe environment for all candidates. All communication for job offers from K Health will come from email addresses ending in @khealth.com. K Health will never ask you to provide financial information about yourself during the recruitment process. We will never use personal email accounts or other domains for official correspondence. Our official job postings are only listed on our official website and reputable job boards. Be cautious of job offers from sources other than these platforms.

Apply Now

Date Posted

08/22/2023

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