Senior Product Manager

Key Responsibilities

• Interact with prospective and current customers to listen, understand, and document their business needs. Additionally, interact with end-users utilizing the applications developed by our customers to gain insights into their unique needs
• Utilize a data-centric approach by building, maintaining, and monitoring dashboards that track product utilization among our existing customers through our self-service tool
• Facilitate clear communication among stakeholders, ensuring they grasp the rationale behind the initiatives you’re advancing, and that there is a common understanding of the problem at hand
• Create clear, concise, and effective product documentation
• Explore methods for rapidly validating hypotheses and testing new concepts to obtain stronger signals on our assumptions. This includes, but not limited, to lean experiments and A/B tests
• Work closely with design, engineering, and cross-functional teams to collaboratively develop and deliver optimal solutions for specific problems within an iterative process, while ensuring effective communication throughout the process
• Collaborate with Marketing and various stakeholders to effectively communicate the value proposition while launching new products and features
• Drive how a solution fits within the broader product experience, shaping its discovery, utilization, perception, and comprehension
• Seek solutions that deliver substantial impact rather than focusing solely on minor optimizations
• Collaborate with the product, design, and engineering teams, as well as gather feedback from customers, sales, marketing, customer success, and research to align the product roadmap with company objectives, strategy, and customer needs

Who You Are

• 5-8 years of experience in product management at a B2B software company
• Problem-focused, not solution focused
• Experience working with BI tools for data reporting
• Curious, creative, and strategic mindset with great attention to detail
• Strong technical understanding of how software products are built
• You empathize and understand the perspective of others. Internally with colleagues and externally with customers
• Strong verbal and written communication skills
• Ability to break down technical concepts into easily understandable terms
• Proactive with learning about new technologies and market trends

Bonus

• Experience working in product management at an API product company or developer tools
• Experience with software development (you built your own website or side project counts)

Manager

• Joel Cloralt, Director of Product

Your Team

• Isaiah Miller
• Travis Joseph

Compensation and Benefits Package

• Base salary determined by years of experience: $155,000 - $175,000
• Equity
• Remote work within the United States
• Health, Dental and Vision covered at 90% for all plans and 80% coverage for dependents, which amounts to approximately 11 thousand dollars a year
• 401K matching at 4%
• Unlimited PTO
• Wellness stipend of $50 a month
• Cell phone and Internet stipend of $50 a month
• $300 yearly learning and development stipend
• $350 work-from-home stipend
• 8 weeks of 100% paid parental leave with an additional 4 weeks unpaid, 1-week half day ramp back time and a 5 week Factor subscription
• 10 days of paid bereavement leave

Expected Hours

• You are free to work standard work hours for your time zone. 
• One important note: Most of the team is based on the west coast therefore please expect to be available between the hours of 9AM and 4PM PT for outreach or meetings. We will do our best to ensure meetings are not late in your evening, but will not always be able to do so

Sponsorship

• We do not currently support any new sponsorship opportunities or sponsorship transfers for this role

Recruiter For This Role

• Steven Stone