Systems Analyst II (US)

Position Title:

Systems Analyst II (US)

Job Description:

National Government Services is a proud member of Elevance Health Companies, Inc. family of brands. We administer government contracts for Medicare and partner with the Centers for Medicare and Medicaid Services to transform federal health programs.

Location: This is a Hybrid position. Prefer candidates reside within 50 miles of an Elevance Health PulsePoint location: Indianapolis, IN, Hingham, MA, Baltimore, MD, Syracuse, NY, Harrisburg, PA, Denison, TX, South Portland, ME, Atlanta, GA, Cincinnati, OH, Richmond, VA.

The Systems Analyst II is responsible for assisting in defining the project scope and managing the defined scope.

How you will make an Impact:

• Defines the functional, usability, reliability, performance, and support requirements of a system serves as a business subject matter expert, and acts as a liaison between the business and IT.
• Provides the link between the technical and the business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.
• Leads system requirements definition, design, testing, training, and implementation support.
• Applies the use of tools to define requirements and documentation.
• Provides analysis of efficiencies related to system enhancements/automation.
• Works with IT learning organization to assist in the development of system training documentation and provides training to end users.
• Assists with developing use cases.
• Responsible for supporting enterprise commercial software such as SailPoint, RSA Archer, and TabFusion.
• Front-line support for application issues; manages tickets assigned to a team.
• Works with the customer to gather requirements for issues or new features.
• Maintains repository for requirements, develops test cases/scripts for testing, performs manual and automated testing, and helps with User Acceptance Testing.
• Performs validation of production changes; assists with application password changes, and application patch checkout.
• Works closely with the leadership, Product Owner, Product Manager, and Agile Teams to create, manage and maintain user stories in Jira; Performs system demos.
• Responsible for creating and maintaining a variety of documentation: application, technical, business, audit, standard operating procedures, desk operating procedures, team, and other documentation.
• Successfully supports audits and on-call.

Minimum Qualifications

• Requires a BA/BS degree in Information Technology, Computer Science, or a related field of study and a minimum of 1-year related experience; or any combination of education and experience, which would provide an equivalent background.
• This position is part of our FGS (Federal Government Services) division which, per CMS TDL 190275, requires foreign national applicants to meet the residency requirement of living in the United States for at least three of the past five years.

Preferred Skills, Capabilities, and Experience:

• SailPoint, RSA Archer, or TabFusion software experience is preferred.
• Experience with Agile Framework, Jira, test automation tools (LeapWork, Selenium), Excel, and PowerPoint is strongly preferred.
• Excellent communication, organization, presentation, and time management skills.

Job Level:

Non-Management Exempt

Workshift:

1st Shift (United States of America)

Job Family:

IFT > IT Bus Systems Solutions Planning

Be part of an Extraordinary Team

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. A Fortune 20 company with a longstanding history in the healthcare industry, we are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy, providing various levels of flexibility while also ensuring that associates have opportunities to connect in-person. Unless in a designated virtual-eligible role and specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide - and Elevance Health approves - a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health has been named as a Fortune Great Place To Work in 2022, has been ranked for five years running as one of the 2023 World's Most Admired Companies by Fortune magazine, and is a growing Top 20 Fortune 500 Company. To learn more about our company and apply, please visit us at careers.ElevanceHealth.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.