Technical Marketing Engineer - Product Security

The Cisco Meraki team is seeking a creative and driven Technical Marketing Engineer to support product security and compliance activities on the Cloud team. Meraki's Cloud team covers product areas such as user experience, APIs, developer ecosystem, security, compliance, and backend infrastructure. Within this role you'll work cross-collaboratively with Engineering, Security, Legal, Sales, and more!

This role will provide many opportunities to ensure that we continue to grow our happy customer base. You will work together with our Support team to analyze and resolve critical issues, while also being responsible for handling product security aspects vital to ensure we are #1 in the market!

Meraki is changing the way the industry thinks about networking, and you will own the charge to continue this evolution. Our Technical Marketing Engineers get the opportunity to collaborate with forward-thinking engineers and enthusiastic customers, ensuring the best user experience and the most sophisticated and secure cloud platform in the industry.

Responsibilities:

• Drive the product vulnerability prioritization, incident management, and disclosure process for Meraki products (PSIRT)
• Work with customers to resolve issues, questions, and requests about Meraki’s security and compliance
• Represent Meraki’s security and compliance features, roadmap, and strategy to partners, customers, and executives
• Serve as an authority and key technical advisor for product security
• Work with multiple engineering teams to drive the implementation of privacy, security, and compliance capabilities
• Produce user documentation, standard methodology documents, disclosures, and deployment guides for internal and external use across the company
• Learn about the industry and competitors to build competitive material, battle cards, and benchmarks focused on security
• Build relationships with our Sales team and customers, and act as the primary technical point of contact for some of our most sophisticated deployments

What We're Looking For:

• Degree in CS, EE, or a related technical field
• 5+ years of work experience in software development, data center, and/or cloud technologies
• 3+ years of Technical Product Security related experience that includes threat modeling, security reviews, penetration tests, vulnerability management and reporting, and security incident response.
• 2+ years of customer-facing experience
• Extensive knowledge of SDL (Secure Development Lifecycle) and CI/CD standard processes.
• Experience with compliance/certification frameworks such as ISO27001, SOC2, FedRAMP from a Product Security standpoint.
• Extensive knowledge of network equipment security, cloud threat landscape, and industry best practices.
• Deep hands-on experience with networking equipment. Cisco or Meraki is preferred.
• You have a strong sense of customer empathy to care deeply about top customer problems
• The ability to easily communicate complicated concepts to non-technical people
• An ambitious, can-do attitude with an intuitive understanding of product quality
• You love solving technical problems in creative ways

At Cisco Meraki, we’re challenging the status quo with the power of diversity, inclusion, and collaboration. When we connect different perspectives, we can imagine new possibilities, inspire innovation, and release the full potential of our people. We’re building an employee experience that includes appreciation, belonging, growth, and purpose for everyone.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.