Jobs at NICE
116,047 open positions
Senior Software Engineer
Company: NICE Ltd
Location: Other US Location
Posted Nov 06, 2023
NICE is looking for a Senior Software Engineer to work on a conversational AI and messaging platform. The role requires 5+ years of experience and involves implementing, testing, and improving conversational experiences.
Senior Product Manager
Company: NICE
Location: Salt Lake City, UT
Posted Nov 07, 2023
NICE is seeking a Senior Product Manager with extensive experience in software product management, professional services, or a relevant role. The ideal candidate should have excellent written and oral communication skills, be a persuasive advocate for customer needs, and possess strong cross-functional team leadership and project management skills. The role involves working with partners, customers, and NICE sales to understand business needs regarding interaction analytics with the contact center, developing product requirements, and participating in customer-facing sales meetings. The candidate should have a background in requirements definition, experience working on cross-functional teams, and a demonstrated ability to grasp and articulate business and technical concepts. Contact Center Business experience is preferred. NICE offers a competitive salary, comprehensive benefits, equity participation, and an innovative, team-oriented environment.
Senior Cloud Operations Engineer
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Nov 07, 2023
NICE is seeking a skilled IT professional to manage, deploy, and maintain corporate systems, SANs, and supporting environments. The role involves managing Microsoft Windows Server and Linux environments, hardware, and software in the corporate lab. Key responsibilities include evaluating, testing, and deploying new software and hardware, configuring monitoring solutions, and ensuring data protection and recovery. The ideal candidate should have a Bachelor's degree in Computer Science or a related field, along with extensive experience in Windows server environments, virtualization, and monitoring solutions. NICE is a global leader in software for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Senior Cloud Network Engineer
Company: NICE Ltd
Location: Atlanta, GA
Posted Nov 06, 2023
NICE is a company that encourages its employees to constantly challenge their limits and be relentless and ambitious. The Sr. Cloud Network Engineer position involves designing and operating Carrier Grade SaaS delivery infrastructure, implementing cloud service integrations, and supporting network infrastructure components. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, 6+ years of experience in configuration of OSPF, BGP, Layer7 switching, VPNs, and VoIP protocols, and understanding of Cloud Formation templates and automation orchestrators. NICE is a global leader in software products for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
DevOps Engineer
Company: NICE
Location: Salt Lake City, UT
Posted Nov 07, 2023
NICE is seeking a DevOps Engineer in Salt Lake City, UT. The role involves working as part of a software engineering team, focusing on creating automated pipelines for continuous delivery. Key responsibilities include defining and developing continuous integration and deployment pipelines, building Infrastructure as Code, coordinating build and release activities, and managing day-to-day operations of release pipelines. The ideal candidate should have 1-3 years of experience in software development, familiarity with CI automation tools, and scripting languages. A Bachelor's degree in Computer Science or a related field is required.
Senior UI Engineer
Company: NICE
Location: Other US Location
Posted Nov 06, 2023
NICE is seeking a software engineer with extensive experience in Angular and JavaScript to join their engineering team. The role involves developing high-quality, secure, and fully tested solutions for ContactEngine frontend applications. The ideal candidate should have at least 6+ years of software engineering experience, 4+ years with 2nd generation Angular production applications, and a strong understanding of web markup, JavaScript, TypeScript, and RESTful APIs. Knowledge of CSS pre-processors, state management using NgRx/Redux, and observables using RxJS is a plus. The candidate will work closely with the product team, collaborate with the core engineering team, and be an advocate for clean code and secure coding practices.
Tech Manager - Java
Company: NICE
Location: Other US Location
Posted Nov 06, 2023
NICE is seeking a dynamic and experienced Technical Manager to lead the Product Development team in the Compliance Domain. The role involves driving the development and maintenance of cutting-edge compliance solutions, providing strategic leadership, technical expertise, and mentorship to a team of engineers and developers. The ideal candidate should have a Bachelor's or Master's degree in computer science, Engineering, or a related field, with 12+ years of experience in Software Engineering, including 3+ years in managing a team of software developers. Extensive hands-on experience in product development using complex SQL, experience in Java & related technology stack, and familiarity with DevOps processes and tools are required. Excellent project management skills, strong interpersonal and communication skills, and a proactive approach to addressing technical challenges are also essential. Knowledge on Trade Domain is an added advantage.
Senior Cloud Network Engineer
Company: NICE
Location: Dallas-Fort Worth, TX
Posted Nov 06, 2023
NICE is a company that encourages its employees to constantly challenge their limits and be relentless and ambitious. The Sr. Cloud Network Engineer position involves designing and operating Carrier Grade SaaS delivery infrastructure, implementing cloud service integrations, and supporting network infrastructure components. The ideal candidate should have a Bachelor's Degree in Computer Science or a related field, 6+ years of experience in configuration of OSPF, BGP, Layer7 switching, VPNs, and VoIP protocols, and understanding of Cloud Formation templates and automation orchestrators. NICE is a global leader in software products for delivering extraordinary customer experiences, fighting financial crime, and ensuring public safety.
Account Executive, Digital
Company: NICE Ltd
Location: Other US Location
Posted Nov 08, 2023
NICE is seeking an Account Executive for Digital, a remote US position. The role involves understanding customer needs for NICE's digital solutions, articulating innovative solutions, managing the sales cycle, and providing consultative sales approach. The ideal candidate should have a deep understanding of CCaaS, strong interpersonal skills, and experience in systems integration, process analysis, and project management. The role requires travel over 40%, maintaining accurate forecasts, and building relationships with customers and sales partners. NICE is a global leader in software for customer experiences, fighting financial crime, and ensuring public safety.
Manager, Technical Support
Company: NICE
Location: Salt Lake City, UT
Posted Oct 30, 2023
NICE is seeking a highly driven, self-starter leader to manage a small cross-functional team focused on eliminating customer issues and driving a best-in-class support experience. The role involves proactively driving support experience improvement, leading a team to provide feedback based on case analysis, and championing proactive customer-centric features into products and services. The ideal candidate should have a Bachelor's degree in Computer Science, Networking, or related field, 10+ years in a technology-related field, and strong understanding of multiple routing and switching protocols. They should also have excellent global communication skills and the ability to navigate and influence in a matrixed organization.
Product Customer Success Manager
Company: NICE Ltd
Location: Other US Location
Posted Nov 08, 2023
NICE, a global leader in customer experience and financial crime prevention software, is seeking a Customer Success Manager for ContactEngine, a cloud-hosted conversation platform. The role involves designing and building perfect customer journeys, delivering successful technical architecture, and building strong relationships with clients. Key responsibilities include understanding client's business, determining how ContactEngine can improve their business, and managing relationships with internal and external stakeholders. The ideal candidate should have proven service delivery experience, strong commercial awareness, and technical skills, including data analysis. The role requires 50% travel and multilingual skills are a benefit.
Director, Sales Development
Company: NICE Ltd
Location: Salt Lake City, UT
Posted Nov 08, 2023
NICE is seeking a Director of Sales Development for a hybrid role in Salt Lake City, UT. The ideal candidate will have 12+ years of sales experience, with at least 5 years in a lead or supervisory role. They should possess strong analytical skills, presentation skills, and experience in a technology company. The role involves leading a team of sales developers, providing coaching, and ensuring the production of high-quality sales leads. The candidate will also work closely with Marketing for accurate reporting and efficient processes. NICE is an equal opportunity employer, committed to delivering extraordinary customer experiences and fighting financial crime.