Customer Experience Jobs in New York City, NY

1,656,292 open positions · Updated daily

Looking for Customer Experience jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the New York City, NY area.

Armed Security Guard

Company: GARDAWORLD FEDERAL SERVICES LLC

Location: City of Industry, CA

Posted Oct 08, 2025

Must possess a valid driver's license and reliable transportation to the assigned site. Must possess and maintain an active State Security Guard License for the…

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Excavation Laborer

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Oct 08, 2025

Must have a valid driver's license. Depending on the vehicle driven, a Commercial driver's license may be required. Interact with customers as needed.

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Class A Driver

Company: Ponce Ground Service LLC

Location: City of Industry, CA

Posted Oct 07, 2025

*Monday - Friday* 5 day work week with opportunity to work 6 days if you are driving safely. Predominately No Touch freight/ Drop and Hook may be asked to…

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Per diem Pharmacist

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

In this role, the successful candidate Responsibilities include ensuring compliance with all applicable state and federal regulations, licensing requirements…

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Electrical Technician

Company: The Metro Group, Inc.

Location: Brooklyn, NY

Posted Oct 07, 2025

Pulling electrical wiring through electrical conduit. Experience in electrical equipment and wiring installation for high/mid-rise residential buildings and…

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Lead Software Engineer, DevOps

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible…

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flexible schedule malpractice insurance contract

Breast Imaging Radiologists - ONSITE & REMOTE

Company: Jobot Health

Location: New York

Posted Oct 07, 2025

View Details Apply on healthecareers.com

Lead Software Engineer

Company: Capital One

Location: New York, NY

Posted Oct 08, 2025

Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding…

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Patient Care Technician 10th floor FT Nights - LOH

Company: NYU Langone Health

Location: New York, NY

Posted Oct 07, 2025

(Issued by the American Heart Association-AHA) OR Heartsaver CPR/AED certification (Issued by the American Heart Association-AHA) is required upon entry to the…

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relocation assistance health system full-time

Division Director of Endocrine Oncologic Surgery

Company: AtlantiCare

Location: Southeastern New Jersey

Posted Oct 07, 2025

View Details Apply on healthecareers.com

B&B Mechanic (Carpenter)

Company: Metropolitan Transportation Authority

Location: Jamaica, NY

Posted Oct 08, 2025

Employees driving company vehicles must complete defensive driver training once every three years for current MTA drivers; or within 180 days of hire or…

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Sewer and Drain Technician

Company: Roto-Rooter Services Company

Location: Staten Island, NY

Posted Oct 08, 2025

A valid driver’s license. Roto-Rooter operates businesses in over 100 company-owned branches, independent contractor territories, and approximately 400…

View Details Apply on SimplyHired

Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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