Customer Experience Jobs in Remote

472,920 open positions · Updated daily

Looking for Customer Experience jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Customer Experience position in the Remote area.

Nuclear Project Director

Company: GE Vernova

Location: Remote

Posted Jan 25, 2025

View Details Apply on The Muse

Property Travel Adjuster - Field Estimator - CST

Company: Allstate

Location: Remote

Posted Jan 25, 2025

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Azure Data Modeler

Company: Kyndryl

Location: Bangalore, India / Remote

Posted Jan 25, 2025

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Regional Sales Engineer (Remote)

Company: CrowdStrike

Location: Remote

Posted Jan 25, 2025

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Contract: Senior/Lead Kubernetes Engineer

Company: Upwork

Location: Remote

Posted Jan 25, 2025

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Consultant or Assistant Director, Product Analysis, Umbrella

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 25, 2025

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Select Major Account Executive EST/CST - (San Antonio, TX)

Company: Samsara Inc.

Location: Remote

Posted Jan 25, 2025

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Director, R&D Change Management Communications

Company: Twilio

Location: Remote

Posted Jan 25, 2025

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unleash the full power of edge devices bridge the digital divide trusted by major customers like ChickfilA and Delta Airlines

Technical Support Manager

Company: Ditto Live

Location: Remote

Posted Jan 25, 2025

Ditto, a fast-growing startup with a mission to empower edge devices, is seeking a Technical Support Manager. The role involves leading a global support team, optimizing support practices, and delivering exceptional customer service to Fortune 500 clients. Key responsibilities include managing daily operations, developing support workflows, collaborating with internal teams, and driving continuous improvement in the customer support platform. The ideal candidate should have a Bachelor's degree in Computer Science or related fields, 5+ years of experience managing a support team in an infrastructure software company, and a strong understanding of SaaS platforms and cloud infrastructure. Familiarity with CRM and customer support software, excellent leadership skills, and the ability to analyze data and create strategies are also required. Benefits include competitive salaries, stock options, comprehensive health coverage, flexible vacation policy, and a 401k plan. Ditto is an equal opportunity employer committed to providing reasonable accommodations for qualified individuals with disabilities.

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Cust Svc Support Rep-11am-8pm EST Remote (Patient Customer Service)

Company: Labcorp

Location: Remote

Posted Jan 25, 2025

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Solution Architect - Tableau

Company: Salesforce

Location: Remote

Posted Jan 25, 2025

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Analista Sênior de Sucesso do Cliente ( Rio de Janeiro)

Company: Equinix, Inc

Location: Rio de Janeiro, Brazil / Remote

Posted Jan 25, 2025

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Frequently Asked Questions

What are typical salary ranges by seniority in CX roles?
Entry‑level CX Analyst roles start around $55k‑$70k annually. Mid‑level CX Manager positions range $75k‑$110k. Senior CX Director roles command $110k‑$160k, and VP of CX or Chief Customer Officers can earn $160k‑$250k+ depending on company size and region.
Which skills and certifications are required for CX professionals?
Proficiency in Medallia, Qualtrics, or SurveyMonkey for CSAT/NPS collection; experience with Zendesk or Freshdesk for ticketing; journey mapping in Miro or Lucidchart; data analysis in Excel, SQL, or Tableau; certifications such as Certified Customer Experience Professional (CCXP), Salesforce Service Cloud, HubSpot CX, Google Analytics, and Six Sigma Green Belt are highly valued.
Is remote work common for CX positions?
Over 80% of CX Analyst and CX Engineer roles on jobtransparency.com support fully remote or hybrid models, often with a flexible schedule and a requirement to attend quarterly in‑person strategy workshops or client events.
What does a career progression path look like in CX?
A typical path starts with CX Analyst or Customer Success Associate, moves to CX Manager or Senior Analyst, then to CX Director or Lead Designer, and finally to VP of CX or Chief Customer Officer. Advancement is driven by demonstrated improvement in NPS, CSAT, and revenue retention metrics.
What are the current industry trends affecting Customer Experience?
Current trends include AI‑driven conversational agents, voice‑first interfaces, real‑time sentiment dashboards, omnichannel engagement platforms, and the use of predictive analytics to anticipate churn. Companies are also rewarding CX teams with dedicated budgets, aligning CX KPIs to executive dashboards, and embedding CX metrics into product roadmaps.

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