Customer Service Jobs in USA

485,712 open positions · Updated daily

Looking for Customer Service jobs in USA? Browse our curated listings with transparent salary information to find the perfect Customer Service position in the USA area.

Senior Financial Analyst - Corporate Finance

Company: Webflow

Location: USA

Posted Nov 26, 2025

Webflow seeks a Senior Financial Analyst to join their remote-first team, offering competitive compensation, equity, comprehensive benefits, and opportunities to shape the future of digital experiences through innovative financial modeling and strategic planning.

Inbound Sales Representative

Company: Peachy Insurance

Location: USA

Posted Nov 26, 2025

Peachy Insurance seeks remote inbound sales representatives to provide friendly, reliable, and educational insurance guidance. The role involves team collaboration, customer support, and product recommendations, with benefits including competitive pay, health insurance, education investment, and career development opportunities.

Manager - Volunteer Engagement

Company: Blue Star Families

Location: USA

Posted Nov 26, 2025

Blue Star Families is a nonprofit dedicated to supporting military and veteran families. The Manager Volunteer Engagement role ensures consistent volunteer systems, onboarding, and recognition programs across chapters. The role requires collaboration, partnership building, and improving volunteer processes.

Project Manager

Company: Cyderes

Location: USA

Posted Nov 26, 2025

Cyderes is a cybersecurity company that helps organizations manage IAM exposure, mitigate risks, and respond to threats with MDR services. They offer a Project Manager role to oversee technical projects, requiring strong organizational, communication, and technical skills. Cyderes is an equal opportunity employer.

RWE Portfolio/Project Manager Consultant

Company: ClinChoice

Location: USA

Posted Nov 26, 2025

The job posting highlights a RWE Portfolio Project Manager role at ClinChoice, emphasizing career growth, global opportunities, and a supportive work environment. The company focuses on quality, training, and diversity, offering a collaborative culture with clear career development paths.

Analyst Relations Manager

Company: Tanium

Location: USA

Posted Nov 26, 2025

Tanium is seeking a detail-oriented Manager for the Analyst Relations team to own project management for their AR program and lead coordination of evaluation participation. The role involves planning, executing, and tracking analyst briefings, RFIRFP submissions, Magic Quadrant and Wave participation, and other evaluation activities to ensure timely, high-quality deliverables that strengthen Tanium's market presence in Autonomous IT. The Manager will work closely with various stakeholders to manage timelines, evidence collection, submission quality, and post-evaluation follow-up.

Workday Certified Integrations Senior Consultant

Company: Guidehouse

Location: USA

Posted Nov 26, 2025

The job description outlines the role of a Technical Consultant at Guidehouse, focusing on designing and developing system integrations for Workday solutions. The position requires a bachelor's degree or equivalent experience in integration development, with a minimum of three years of experience. The role involves leading design, build, and support testing of Workday integration code, delivering requirements and design documents, and engaging with third-party vendors. The company offers a comprehensive total rewards package, including competitive compensation, flexible benefits, and opportunities for skills development and certifications.

Account Executive - New Verticals

Company: Mercury

Location: USA

Posted Nov 26, 2025

Mercury is a fintech company that has been growing its customer base and expanding into new segments like eCommerce and marketing agencies. They are looking for a thoughtful and driven Account Executive to help founders and business owners discover and thrive with Mercury's financial tools. The role involves owning the end-to-end sales process, collaborating with various teams, and translating customer feedback into product insights.

Inbound Sales Representative

Company: Peachy Insurance

Location: USA

Posted Nov 26, 2025

Peachy Insurance is a remote-friendly company that aims to make a difference in the insurance industry. They are looking for an Inbound Sales Representative to provide friendly, reliable, and educational insurance experiences to customers. The role involves joining huddles, receiving training, taking inbound calls, resolving issues, recommending additional products, and meeting sales targets. Peachy offers competitive pay, vacation time, sabbatical leave, health benefits, financial investment, and career development opportunities.

Director - Actuarial

Company: Strive Health

Location: USA

Posted Nov 26, 2025

This job description outlines the responsibilities of an Actuarial Director role, including team management, financial analysis, and collaboration with cross-functional teams. It specifies qualifications, preferred skills, and a salary range of $130,000-$179,500 annually.

Analyst Relations Director

Company: Tanium

Location: USA

Posted Nov 26, 2025

Tanium is seeking a strategic Director of Analyst Relations to lead global engagement with top-tier industry analysts. The role involves shaping external perceptions, influencing market narratives, and driving recognition of Tanium's differentiated approach to Autonomous IT. The Director will work cross-functionally to deliver high-impact analyst engagements that support Tanium's business objectives and category leadership.

SMB Sales Manager

Company: Lattice

Location: USA

Posted Nov 26, 2025

Lattice is seeking a Sales Manager to lead a team of SMB Account Executives, focusing on prospecting, managing opportunities, and expanding the customer base. The ideal candidate will have SaaS sales management experience, familiarity with HR Tech and HRIS, and a passion for mentoring and developing sales talent in a fast-paced startup environment.

Frequently Asked Questions

What are typical salary ranges for Customer Service roles by seniority?
Entry-level agents earn $35,000–$45,000 annually. Mid-level specialists or Technical Support Engineers range from $45,000–$60,000. Senior roles such as Team Lead or Customer Experience Manager command $60,000–$80,000, with bonuses tied to CSAT and NPS metrics.
Which skills and certifications are most valuable for Customer Service professionals?
Proficiency with Zendesk, Freshdesk, or Salesforce Service Cloud is essential. Strong written communication, problem‑solving, and empathy score high. Certifications like Zendesk Certified Support Specialist, Salesforce Service Cloud Consultant, and ITIL Foundation provide tangible proof of expertise.
Is remote work available in Customer Service positions?
Yes—over 70% of Customer Service roles now support remote or hybrid setups. Companies such as Shopify, Salesforce, and Zendesk offer fully remote positions with tools like Slack, Zoom, and remote ticketing dashboards.
What career progression paths exist within Customer Service?
Typical advancement follows: Agent → Senior Agent → Team Lead → Customer Experience Manager → Director of Customer Experience. Each step adds responsibilities in coaching, process optimization, and strategic planning.
What are the current industry trends shaping Customer Service?
AI chatbots and automated routing reduce first-response times. Omnichannel platforms integrate email, chat, social, and phone into a single view. Real-time analytics and predictive insights help teams proactively address issues before they impact satisfaction.

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