Excellent Customer Service Jobs in Chicago, IL

69,601 open positions · Updated daily

Looking for Excellent Customer Service jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Chicago, IL area.

Senior Network Analyst - Security and Compliance

Company: Illinois Municipal Retirement Fund (IMRF)

Location: Oak Brook, IL

Posted Aug 18, 2025

Lead cybersecurity projects and POCs with the upgrades and implementation of new security tools and technologies. 35-hour base work week, Monday-Friday.

Accountant

Company: CBRE

Location: Chicago, IL

Posted Aug 18, 2025

Record and organize incoming cash transactions, making sure it aligns with financial records. A comprehensive understanding of a range of processes, procedures,…

Associate Information Security Analyst

Company: Beyond Finance

Location: Chicago, IL

Posted Aug 18, 2025

A minimum of 2 years of experience in a cybersecurity or IT role, or a recent college graduate with a degree in a relevant field.

HVAC Commercial/Industrial Services Sales Representative

Company: Admiral Heating and Ventilating

Location: Hillside, IL

Posted Aug 18, 2025

Valid driver’s license and reliable transportation. Identify and pursue new PMA (preventative maintenance agreement) opportunities with facility managers,…

Staff Accountant

Company: Instone

Location: Alsip, IL

Posted Aug 18, 2025

Manage *cash application* for customer payments. The Staff Accountant will play a crucial role in maintaining accurate financial records and ensuring compliance…

PAINTER

Company: Cook County Health & Hospitals System

Location: Chicago, IL

Posted Aug 18, 2025

A copy of a valid State ID Card or Driver’s License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of…

Patient Entry Team Member

Company: Chicago Cosmetic Surgery and Dermatology

Location: Chicago, IL

Posted Aug 18, 2025

Scans driver's license/photo identification and both sides of insurance card(s), verify current information on file is accurate and up-to-date.

Drain Cleaner

Company: All City Environmental Services

Location: Chicago, IL

Posted Aug 18, 2025

Valid driver’s license with a clean driving record. This hands-on role uses tools like hydro jetters, mechanical drain cleaners, and video inspection equipment…

Security Shift Supervisor - Unarmed

Company: Allied Universal

Location: Chicago, IL

Posted Aug 18, 2025

Driving Positions: must possess a valid Driver's License with at least one year of driving experience, a clean driving record (no major violations within last…

Front End Software Engineer 2 - Chicago OR Reston, VA - Onsite

Company: Comcast

Location: Chicago, IL

Posted Aug 18, 2025

Help test and debug your own code and support QA in identifying and fixing issues. Contribute to the development of shared UI components and design systems.

Associate Software Support Engineer

Company: Echo Global Logistics

Location: Chicago, IL

Posted Aug 18, 2025

This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties.

Senior Business / Product Analyst

Company: Ryan Specialty

Location: Chicago, IL

Posted Aug 18, 2025

Heavily engaged in understanding and driving the required functionality of our digital distribution platforms as well as other peripheral systems.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages