Excellent Customer Service Jobs in New York City, NY

1,513,659 open positions · Updated daily

Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Sous Chef

Company: The Smith

Location: New York, NY

Posted Oct 04, 2025

Provides feedback and guidance focusing on support and hospitality, ensuring that all team members have the tools to succeed. 401K plan with company match.

Cloud Engineer

Company: Atrium Staffing

Location: New York, NY

Posted Oct 04, 2025

Bachelor's degree in Computer Science, Information Technology, or a related field is required. Professional development budget and certification reimbursement.

Supervising Pharmacist

Company: 79 TH STREET PHARMACY

Location: New York, NY

Posted Oct 04, 2025

Experience in medical management and critical care environments. The ideal candidate will be responsible for ensuring the safe and effective use of medications,…

PRESENTATION DESIGNER

Company: Cella

Location: New York, NY

Posted Oct 03, 2025

Minimum five years of professional graphic design experience in a corporate setting. This role is perfect for a detail-oriented graphic designer with a keen eye…

Information Security Education Analyst

Company: Take-Two Interactive Software, Inc.

Location: New York, NY

Posted Oct 03, 2025

Advanced experience with graphic design tools and a strong eye for impactful, brand-aligned design. Draft clear and concise security communications that…

Data Governance Analyst

Company: Munich RE

Location: New York, NY

Posted Oct 03, 2025

A successful individual will have a strong foundational business and technical knowledge of data governance and management concepts using both current and…

Warehouse Vault Attendant

Company: GardaWorld Cash

Location: Long Island City, NY

Posted Oct 03, 2025

We provide our clients with solutions in every phase of their cash supply chain, including secured transportation, cash management, cash vault processing,…

Saw Operator

Company: Laird Plastics

Location: Westbury, NY

Posted Oct 03, 2025

Maintains specifications by observing and taking measurements using tape measures and micrometers; detecting malfunctions; troubleshooting processes; adjusting…

Cyber Risk Analyst, AVP

Company: Apple Bank for Savings

Location: New York, NY

Posted Oct 03, 2025

A bachelor’s degree in computer science, information systems management, or a related discipline is preferred; alternatively, demonstrated equivalent experience…

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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