Excellent Customer Service Jobs in New York City, NY

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Looking for Excellent Customer Service jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the New York City, NY area.

Office & Facilities Assistant

Company: Rose Associates

Location: New York, NY

Posted Oct 03, 2025

Provide professional coverage at the front desk when needed, including greeting visitors, granting access, answering phones, and coordinating with building…

Guest Services Manager

Company: Furnished Quarters

Location: New York, NY

Posted Oct 03, 2025

Bachelor’s degree in hospitality, business, or a related field required. Excellent communication skills with the ability to adapt tone for guests, staff, and…

Boiler Repair Welder

Company: The Blue Collar Recruiter of Philadelphia

Location: New York, NY

Posted Oct 03, 2025

The company provides expertise in boiler repair, cleaning, inspections, water treatment, welding, fabrication, and a full range of related services for all…

Maintenance Handyman with Master Plumbing Skills

Company: Renaissance Management

Location: New York, NY

Posted Oct 03, 2025

Looking for a self-starter type that can “own” work-orders and maintenance tasks. Basic hand tool use; such as drills, screw-guns, jigsaws, circular saws, tape…

Brand and Engagement Senior Associate

Company: Macquarie Group Limited

Location: New York, NY

Posted Oct 03, 2025

2 days of paid volunteer leave and donation matching. Comprising two pillars – Financial Management, and People and Engagement – it is responsible for managing…

Senior Carpenter

Company: TBro's Renovation Inc.

Location: New York, NY

Posted Oct 03, 2025

Read and interpret blueprints, schematics, and construction drawings. Possession of a valid and up to date 40 Hour Site Safety Training (SST) card.

Custodian

Company: Project Renewal

Location: New York, NY

Posted Oct 03, 2025

Performs janitorial work, including power-washing, making repairs, replacing plumbing fittings, wiping down lighting fixtures (requiring a ladder), replacing…

Graphic Designer - PVH Corp.

Company: PVH

Location: New York, NY

Posted Oct 03, 2025

Stay current with design trends, design technologies, and emerging design styles. Excellent understanding of typography, graphic design, color, image, visual…

Master Plumber

Company: Beagle Services, Inc.

Location: Queens, NY

Posted Oct 03, 2025

Have an active Master Plumber license. Depending upon experience level, you may be able to help train, and lead junior team members out in the field to usher in…

Data Scientist - Commercial

Company: Squarespace

Location: New York, NY

Posted Oct 03, 2025

Strong experience communicating data science solutions to both technical and non-technical audiences. We collaborate to develop and integrate data science…

Junior Carpenter

Company: TBro's Renovation Inc.

Location: New York, NY

Posted Oct 03, 2025

This is an excellent opportunity for a passionate individual with up to 5 years of experience to contribute to exceptional projects and further develop their…

SR Director, Growth Marketing & Analytics

Company: PRISM Vision Group

Location: New Providence, NJ

Posted Oct 03, 2025

Oversee the company’s digital marketing efforts, inclusive of website strategy (SEO, content, and conversion optimization) and paid media.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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