Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

DevOps manager

Company: Abbott

Location: Remote

Posted Nov 26, 2025

Abbott is a global healthcare leader that helps people live more fully at all stages of life. The company offers a portfolio of life-changing technologies in diagnostics, medical devices, nutritionals, and branded generic medicines. Abbott is focused on helping people with diabetes manage their health with innovative products and is a great place to work with excellent benefits and career development opportunities.

AWS Software Developer

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

The job description outlines the responsibilities and required skills for a software developer position. The role involves end-to-end technical delivery of cloud-based enterprise background screening software, working in a team environment, participating in product development sessions, and meeting quality and deadline metrics. The position requires 5+ years of C# .NET application development experience, experience with relational databases, web application development, and strong communication skills.

Manager - DevOps Engineering

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

The role is for a DevOps Manager to lead a team in transforming Cloud Delivery Engineering into a best-in-class cloud-ready organization. The focus is on quality, process, automation, and delivering highly scalable, reliable, secure, and performant platforms. The ideal candidate will have 10+ years of engineering experience, 5+ years in a managerial role, and in-depth knowledge of cloud platforms like Microsoft Azure and AWS.

LMS Administrator

Company: Blackbaud

Location: Remote

Posted Nov 26, 2025

Blackbaud University is seeking a highly organized and detail-oriented individual to collaborate with the instruction design and instructor team to populate the Blackbaud University Learning Management System (LMS) with various training types and elevate the client experience. The role involves executing strategies associated with the LMS and data infrastructure, supporting standard operating procedures, inputting training content, verifying course submissions, creating process documentation, auditing system quality, troubleshooting customer issues, identifying efficient ways to execute daily tasks, and responding to customer chats and emails.

Lead Engineer (IVR)

Company: Green Dot Corporation

Location: Remote

Posted Nov 26, 2025

Green Dot Corporation is seeking a Lead IVR Software Engineer to join their CES team. The role involves leading the full software development lifecycle for IVR applications, designing and developing IVR systems using platforms like Twilio or M365, and integrating IVR systems with backend services. The position requires a bachelor's degree in computer science or related field, 8+ years of software development experience with at least 3 years in IVR development and 2+ years in team leadership. The company offers a competitive salary range of $139,900 to $199,300 per year.

Senior Product Analyst, GoChat - Monopoly GO!

Company: Scopely

Location: Remote

Posted Nov 26, 2025

Scopely is seeking a Senior Product Analyst to join the Monopoly GO team and support the Go Chat initiative. The role involves analyzing player behavior, generating insights, and collaborating with cross-functional teams to enhance player communication and community engagement. The position requires 4+ years of experience in analytics, strong SQL skills, and familiarity with Python or R. The company values diversity, provides equal employment opportunities, and offers a comprehensive benefits package.

Billing Specialist

Company: First Advantage

Location: Remote

Posted Nov 26, 2025

First Advantage is a leading provider of mission-critical background screening solutions, seeking a Billing Specialist to join their remote team in the United States. The role involves supporting billing collections, resolving discrepancies, and managing customer account reconciliations. The company values diversity, inclusion, and employee well-being, offering competitive benefits and growth opportunities.

Head of Digital

Company: Skyrocket Studios

Location: Remote

Posted Nov 26, 2025

The text outlines the responsibilities of a digital marketing manager role, focusing on leading and managing a digital team to execute integrated campaigns across social media, influencer marketing, paid search, SEO, and direct marketing. It emphasizes strategic direction, team development, stakeholder engagement, and aligning digital efforts with business goals.

Lead Software Engineer - BaaS

Company: Green Dot Corporation

Location: Remote

Posted Nov 26, 2025

Green Dot is seeking a highly skilled Lead Software Engineer to join their BaaS team. The role involves designing and developing APIs and microservices for BaaS onboarding and partner integration. The company offers a Work from Anywhere model and values diversity and inclusion.

Senior Engineer - Client

Company: Scopely

Location: Remote

Posted Nov 26, 2025

Scopely is seeking a Senior Engineer to join an exciting unannounced StrategyMMO project with opportunities in Spain, Ireland, Portugal, or the UK. The role emphasizes collaboration, technical innovation, and contributing to core technologies while working with a global team of game developers.

Engineering Manager - Credit Cycle

Company: Visa

Location: Remote

Posted Nov 26, 2025

Pismo is a technology company founded in 2016 that provides a comprehensive processing platform for banking card issuing and financial market infrastructure. The company joined Visa in 2024 and aims to help customers innovate and build the next generation of banking and payment solutions. Pismo's cloud-based platform empowers firms to build and launch financial products rapidly while maintaining high security and availability standards.

Leave Administrator

Company: Sparrow

Location: Remote

Posted Nov 26, 2025

The role of Leave Administrator on Sparrows Customer Experience team involves managing employee benefits claims, collaborating with the customer-facing team, and ensuring accurate and timely submission of claims. The ideal candidate should have 13 years of relevant administrative experience, strong organizational skills, excellent communication skills, and the ability to work in a remote-first environment.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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