Excellent Customer Service Jobs in Remote

420,567 open positions · Updated daily

Looking for Excellent Customer Service jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Remote area.

Staff Revenue Data Scientist

Company: Mozilla

Location: Remote

Posted Nov 26, 2025

Mozilla Corporation is a nonprofit-backed technology company that has shaped the internet for the better over the last 25 years. They make groundbreaking products like Firefox, a privacy-minded web browser used by over 225 million people worldwide. The company focuses on diverse areas including AI, social media, security, and more, while maintaining their core mission to make the internet better for people. The Mozilla Corporation is wholly owned by the nonprofit Mozilla Foundation, allowing them to focus solely on their mission without shareholder influence.

Revenue Analyst

Company: Fortive

Location: Remote

Posted Nov 26, 2025

The text describes a role focused on managing the end-to-end order-to-cash process, ensuring accurate revenue recognition, and supporting various financial operations. It requires a bachelor's degree in finance or accounting, experience in revenue operations, and proficiency in tools like Salesforce CPQ, NetSuite, and Excel. The role involves collaboration across functions, process optimization, and compliance with ASC 606.

Senior Sales Engineer - Strategic

Company: ExtraHop

Location: Remote

Posted Nov 26, 2025

The Senior Sales Engineer role involves leading technical strategy, delivering product demonstrations, mentoring sales engineers, collaborating with product and engineering teams, and providing post-sales support. The position requires 7+ years of experience selling cloud and cybersecurity technology, strong technical skills, excellent communication abilities, and the ability to build strategic relationships.

Data Entry Clerk

Company: Sensor Tower

Location: Remote

Posted Nov 26, 2025

This part-time remote role requires 29 hours/week, focusing on data entry and analysis. Applicants must be fluent in English and Arabic, with attention to detail. Sensor Tower offers flexible work and benefits.

Senior Data Scientist - Product

Company: Apollo.io

Location: Remote

Posted Nov 26, 2025

The Senior Data Scientist role involves optimizing existing products and supporting early-stage initiatives through data-driven insights. The ideal candidate should have strong product analytics experience, expertise in translating complex data into actionable insights, and proficiency in data analytics tools. The role requires excellent communication skills, accountability, and the ability to thrive in a fast-paced environment.

Manager - Head of Regional Growth

Company: Kraken

Location: Remote

Posted Nov 26, 2025

Kraken is a mission-focused crypto company with a world-class team dedicated to accelerating global adoption of crypto for financial freedom and inclusion. They offer premium crypto products and prioritize security, education, and client support. The Regional Growth team focuses on growing client base and revenue in APAC through marketing strategies, user growth, and localization.

Juju Software Engineer (Go)

Company: Canonical

Location: Remote

Posted Nov 26, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise and technology markets. The company offers a globally remote role for a Software Engineer to contribute to the development of Juju, an open source project that powers complex distributed software systems. Canonical is a pioneer of global distributed collaboration, with a founder-led, profitable, and growing company culture.

Director of Customer Experience

Company: Mercury

Location: Remote

Posted Nov 26, 2025

The text describes a leadership role focused on building a world-class customer experience, operational excellence, strategy, data-driven decision making, talent development, AI and automation, scaling the organization, voice of the customer, cross-functional alignment, and business and financial leadership. The role requires extensive experience leading large CX organizations, deploying AI and automation, financial and operational acumen, and strong people leadership skills.

Staff Engineer - Client

Company: Scopely

Location: Remote

Posted Nov 26, 2025

Scopely is seeking a Staff Client Engineer for a remote StrategyMMO project, emphasizing collaboration, technical expertise, and innovation in game development. The role involves designing features, improving processes, and working with cross-functional teams to create high-quality code for a global audience.

Growth Marketing Manager - Formative

Company: Newsela

Location: Remote

Posted Nov 26, 2025

The Growth Marketing Manager role at Formative focuses on driving growth initiatives, optimizing the user journey, and leveraging in-product messaging to increase qualified traffic, conversions, and paid customers. The ideal candidate should have a proven track record in growth marketing, deep channel expertise, advanced technical proficiency, and a relentless systematic optimizer mindset.

Data Entry Clerk

Company: Sensor Tower

Location: Remote

Posted Nov 26, 2025

Sensor Tower is hiring for a part-time remote Data Entry Clerk position. The role involves using custom tools to identify advertisers funding social media accounts, writing logic statements to classify creatives, and suggesting improvements to data quality. The ideal candidate should be fluent in English and Taiwanese Mandarin, have strong attention to detail, and be self-motivated.

Director of Development

Company: Code.org

Location: Remote

Posted Nov 26, 2025

The Director of Development role at Code.org is a key contributor responsible for managing high-value donor relationships and crafting tailored partnership strategies. The role involves mentoring a team of fundraisers, collaborating with internal teams, and shaping donor stewardship strategy. The ideal candidate has 8+ years of experience in fundraising or enterprise sales, proven success managing high-value relationships, exceptional relationship-building skills, and a strong data orientation.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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