Excellent Customer Service Jobs in Washington DC

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Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Sales Operations Manager

Company: Wallbox

Location: Washington DC

Posted Dec 05, 2024

Wallbox is a global company dedicated to changing the way the world uses energy through advanced electric vehicle charging and energy management systems. Listed on the NYSE WBX, Wallbox has rapidly become a leading company in the market, with acquisitions of ARES, COIL Installers, and ABL. The company seeks a strategic planner with experience in business analysis, reporting, strategy analytics, or business intelligence.

Laboratory Assistant

Company: Kaiser Permanente

Location: Bellevue, Washington

Posted Dec 05, 2024

The Lab Assistant role involves performing pre-analytic phases of lab testing, including specimen collection and processing. Duties also encompass computer data entry, customer service, and maintaining cleanliness. Responsibilities extend to participating in performance improvement activities, resolving problems, and assisting in updating lab procedure manuals. Essential qualifications include a high school diploma or GED, relevant certifications, and basic computer skills. Preferred qualifications include recent phlebotomy or clinical lab experience and training.

RN and LPN Opportunities at Mercy Washington

Company: Mercy

Location: Washington, Missouri

Posted Dec 05, 2024

Mercy Hospital Washington is offering various incentives for nurses, including sign-on bonuses, relocation assistance, education assistance, tuition reimbursement, and competitive salaries. They provide comprehensive benefits such as insurance, retirement funds, and parental leave. Mercy is a faith-based ministry that encourages professional growth and invests in its employees through scholarships, loan reimbursement, and referral bonuses.

Physician Fam Med without OB

Company: CommonSpirit Health

Location: Puyallup, Washington

Posted Dec 05, 2024

Virginia Mason Franciscan Health, formed by the merger of Virginia Mason and CHI Franciscan Health, is dedicated to delivering top-quality care and exceptional patient experience. They are seeking a Primary Care Physician for a full-time position in a growing practice. The ideal candidate should be board-certified, have a Washington State Medical License and DEA, and possess excellent clinical outcomes and teamwork skills. The organization values compassion, care, inclusion, integrity, excellence, collaboration, and is committed to serving the Puget Sound community.

Director - Events and Program Management

Company: VERISIGN

Location: Washington DC

Posted Dec 05, 2024

Verisign is a trusted provider of internet infrastructure services, focusing on DNS services and building a stronger, more secure internet. They offer a dynamic work environment, competitive benefits, and career growth opportunities. The Director of Events and Program Management leads global event strategies, including planning, competitive positioning, execution, and analysis of events. They also support internal company events and collaborate with functional organization leadership. The position requires 12+ years of experience, leadership skills, excellent communication, and project oversight capabilities.

NP needed in Washington for Psychiatry coverage CPH# JOB-3001081

Company: CompHealth

Location: Yakima, Washington

Posted Dec 05, 2024

CompHealth is seeking a Board Certified Nurse Practitioner for a Psychiatry position in Yakima, Washington. The role involves 7 on / 7 off shifts, 9 am - 5 pm, with a patient load of 9 adults per day. The NP must be comfortable with rounds, med checks, and admissions, and have a PHMNP certification. CompHealth offers benefits including complimentary housing and travel, licensing and malpractice arrangements, simplified credentialing, first-day medical insurance, and a 401(k).

Senior Software Engineer

Company: Immuta

Location: Washington DC

Posted Dec 05, 2024

Immuta is a company that enables organizations to unlock the value of their cloud data by protecting it and providing secure access. The company's data security platform offers sensitive data discovery, security, and access control, as well as data activity monitoring and deep integrations with leading cloud data platforms. Immuta is trusted by Fortune 500 companies and government agencies worldwide to secure their data. The company was founded in 2015 and is headquartered in Boston, MA. Immuta has received significant funding and recognition from industry leaders. The company's software engineers develop next-generation technologies to govern and protect data, and are looking for passionate engineers to join their agile engineering team.

NP needed in Washington for Occupational Medicine coverage CPH# JOB-3001409

Company: CompHealth

Location: Bremerton, Washington

Posted Dec 05, 2024

CompHealth is seeking a Board Certified Nurse Practitioner with a current DEA and WA state license for Occupational Medicine coverage in Bremerton, Washington. The role involves working Monday to Friday, 9 am - 4 pm, seeing 10-12 adult patients per day. The position requires occupational health experience. CompHealth offers benefits such as complimentary housing and travel, licensing and malpractice coverage, simplified credentialing, first-day medical insurance, and a 401(K). The company, established in 1979, is a leader in healthcare staffing, focusing on connecting providers with suitable job opportunities.

Business Analyst

Company: MassMutual

Location: Washington DC

Posted Dec 05, 2024

The text describes a Business Analyst role in the insurance industry, focusing on Annuity Life and Disability Insurance. The role involves working on broad scope projects, leading business analysis, defining business and system scope, and collaborating with diverse teams. The ideal candidate should have 8+ years of experience and knowledge of insurance products, regulations, underwriting, claims processes, and problem-solving skills.

Data Analyst, Consultant-(REMOTE)

Company: Strategic Resolution Experts

Location: Washington DC

Posted Dec 05, 2024

The job posting is for a Data Analyst Consultant position at Strategic Resolution Experts SRE, located in Washington DC with remote work options. The role involves leading data-driven workforce analytics and strategy efforts across multiple federal task order contracts. Responsibilities include data integration and management, data analysis and insights, visualization and reporting, support workforce strategy and NICE alignment, stakeholder engagement and collaboration, process optimization, and more. The ideal candidate should have proficiency in SQL, experience with data visualization tools, and knowledge of federal workforce data systems. They should also have experience conducting skills-based assessments, workforce gap analyses, and competency modeling. The estimated salary range is $75,000 - $95,000 per year.

2025 Remote Sensing Architecture Performance Analyst

Company: The Aerospace Corporation

Location: Washington DC

Posted Dec 05, 2024

The Aerospace Corporation is seeking a Remote Sensing Architecture Performance Analyst Member of Technical Staff to work on modeling and simulation engineering for space-based remote sensing architectures. The position requires a master's degree in aerospace engineering or a related field, industry work experience, and a TSSCI security clearance. The company offers a competitive compensation package and a supportive work environment.

Revenue Operations Analyst

Company: Microstrategy

Location: Washington DC

Posted Dec 05, 2024

MicroStrategy is a market leader in enterprise analytics and mobility software, pioneering the BI and analytics space. They are also leading a groundbreaking shift in treasury reserve strategy by adopting Bitcoin as a key asset. The company values innovation, curiosity, and a relentless pursuit of excellence. They offer cutting-edge technologies and dynamic projects for a team of smart and creative minds. The primary goal of the position is to provide general support for the North American Sales Operations function.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

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