Excellent Customer Service Jobs in Washington DC

90,427 open positions · Updated daily

Looking for Excellent Customer Service jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Excellent Customer Service position in the Washington DC area.

Senior Government Affairs Associate

Company: Robinhood

Location: Washington, DC

Posted Dec 04, 2024

Robinhood, a fintech company focused on democratizing finance, is hiring a Senior Government Affairs Associate to work with Democratic policymakers. The role involves advocating for policy issues, building relationships, and equipping internal partners with policy insights. Candidates should have 8+ years of experience in U.S. Congress or Executive Branch, familiarity with financial services, and excellent communication skills.

Multifamily Credit Underwriting and Operations - Senior Associate (Flexible Hybrid)

Company: Fannie Mae

Location: Washington, DC

Posted Dec 04, 2024

Fannie Mae is seeking a Multifamily Credit Underwriting and Operations - Senior Associate. The role involves maintaining governance activities, performing compliance reviews, providing administrative support for audits and exams, ensuring timely deliverables, and managing project activities. The ideal candidate will have 2-5 years of related experience, familiarity with Multifamily credit, strong communication skills, and proficiency in Excel and PowerPoint. Fannie Mae offers a flexible hybrid work environment and a comprehensive benefits package.

Pharmacy Manager

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health emphasizes a purpose-driven culture, focusing on human-centric health care. The Pharmacy Manager role is crucial, involving patient safety, professional practice, regulatory compliance, customer service, personnel management, inventory, financial oversight, and workflow management. The role also includes leading with empathy, motivating staff, identifying business opportunities, and driving healthy outcomes. The pay range is $70.00 - $87.00, with additional benefits like medical, dental, vision, 401(k), and well-being programs. CVS Health is committed to inclusivity and accommodating qualified applicants with arrest or conviction records.

Mammography Technologist - Tacoma - TPT/Per Diem

Company: Kaiser Permanente

Location: Tacoma, Washington

Posted Dec 04, 2024

The job posting is for a mammography position that involves providing high-quality patient care, including diagnostic testing, customer service, and maintaining safety standards. The role requires a Certified Radiologic Technologist, with a high school diploma or equivalent, and basic life support certification. The company is committed to its employees, offering competitive wages with a recent 9% increase. The job involves performing mammography images, developing films, and ensuring patient confidentiality. The ideal candidate should have problem-solving skills, excellent customer service, and preferably one year of mammography experience.

RN Interventional Radiology 4-10's New Contract Differentials Capitol Hill

Company: Kaiser Permanente

Location: Seattle, Washington

Posted Dec 04, 2024

The Registered Nurse is responsible for providing comprehensive nursing care to patients, adhering to Kaiser Foundation Health Plan of Washington standards and policies. This includes coordinating healthcare services, collaborating with the healthcare team, and overseeing patient assessment and care plan formulation. The Interventional Radiology RN will work in a collaborative setting, providing safe and effective sedation care, managing airway/respiratory and non-invasive hemodynamic care, and accurately labeling specimens. The RN will also evaluate patient responses to care, modify plans as needed, and demonstrate effective communication skills with patients of all ages. Essential responsibilities include ongoing assessment, diagnosis, plan development, and intervention implementation. The RN will also identify and address patients' educational needs, promote health and preventive care, and maintain a safe environment adhering to KFHPW standards.

Administrative Assistant

Company: CGI

Location: Washington, DC

Posted Dec 04, 2024

CGI Federal is seeking an Administrative Assistant for a position in Washington DC. The role involves participating in special studies, assisting in policy development, and providing technical support for the ICE Official Mail Accounting System (OMAS). Required qualifications include excellent knowledge of research methodology, strong communication skills, and proficiency in various software such as MS Office Suite, SharePoint, and Visio. The position offers competitive compensation, benefits including a 401(k) plan and health benefits, and the opportunity to be an owner from day one at CGI Federal.

Exhibition Cook - Georgetown University Law School

Company: Aramark

Location: Washington, DC

Posted Dec 04, 2024

The Exhibition Cook position at Aramark involves cooking and preparing food using standard recipes and production guidelines, while adhering to food safety and sanitation procedures. The role may include supervising employees, training staff, and operating various kitchen equipment. The hourly rate is $23.02-24.02, with benefits including medical, dental, vision, and work/life resources. Aramark values employee development and offers opportunities for professional growth. Previous supervisory experience, cooking experience, and food safety certification are preferred qualifications.

Pharmacy Technician

Company: CVS Health

Location: Washington, DC

Posted Dec 04, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Client Success Manager, Fireside

Company: FiscalNote

Location: Washington, DC

Posted Dec 04, 2024

FiscalNote is hiring a Client Success Manager for the Fireside product, a top-tier Constituent Relationship Management software for government officials. The CSM role involves managing client onboarding, implementation, and education, ensuring clients utilize the product effectively. CSMs act as a bridge between clients and internal teams, fostering strong relationships to enhance client satisfaction and retention. The ideal candidate should have 2+ years of client-facing experience, be self-motivated, and have a consultative approach. Experience in government is beneficial but not required.

OB GYN

Company: CommonSpirit Health

Location: Federal Way, Washington

Posted Dec 04, 2024

Virginia Mason Franciscan Health is a new health system centered around the patient, combining the scale and expertise of nearly 300 sites of care. They are seeking an OB/GYN for part-time work in Federal Way, Washington, with opportunities to provide excellent patient-centered care.

IAM Governance Analyst (Data Analytics / Regulatory, Audit, and Process)

Company: Bank of America

Location: Washington, DC

Posted Dec 04, 2024

Bank of America offers a job in Global Information Security (GIS), specifically in Identity & Access Management (IAM). The role involves managing IAM policy requirements, monitoring adherence, and driving remediation strategies. The position requires experience with IAM solutions, familiarity with NIST 800-53, COBIT, COSO, ISO, and attack frameworks. Strong technical skills, analytical abilities, and leadership qualities are desired. The role is eligible for a discretionary incentive plan and benefits.

Partner Marketing Manager, AI, Government

Company: Meta

Location: Washington, DC

Posted Dec 04, 2024

Meta is seeking an experienced Partner Marketing Manager for its Government division, specifically for the Llama (Large Language Model Meta AI) project. The role involves developing and executing co-marketing strategies to engage government decision-makers and practitioners, building strategic relationships with key partners and policy makers. Responsibilities include creating comprehensive co-marketing plans, using data to track impact and make decisions, systemizing marketing efforts, managing budgets, staying updated on industry trends, and managing vendor relationships. The ideal candidate should have 10+ years of B2B marketing experience, particularly in the government and policy space, with a proven track record in developing successful marketing programs for government decision-makers. Familiarity with AI technologies and government procurement rules is preferred.

Frequently Asked Questions

What are the typical salary ranges by seniority in Excellent Customer Service?
Junior agents earn $45k–$60k annually; mid‑level staff receive $60k–$80k; senior specialists and managers can command $80k–$110k+ in the U.S. Remote roles may adjust by region, but the U.S. median remains the benchmark.
What skills and certifications are required for a career in Excellent Customer Service?
Key credentials include Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Consultant, and ITIL Foundation. Proficiency in JavaScript for chatbot scripting, API integration, CSAT/NPS analytics, and multi‑channel ticket management are also essential.
How common is remote work in Excellent Customer Service positions?
Over 70% of roles—especially Technical Support Engineers and Escalation Specialists—offer fully remote or hybrid arrangements. Candidates need a reliable internet connection, a quiet workspace, and the ability to log in to 24/7 shift coverage via Teams or Slack.
What career progression paths exist within Excellent Customer Service?
Typical trajectories move from Tier 1 Support Agent to Tier 2/3, then to Lead Support, Customer Success Manager, and ultimately to Director of Customer Experience or Product Management.
What are the current industry trends affecting Excellent Customer Service?
AI‑driven chatbots, self‑service portals, predictive support analytics, omni‑channel performance dashboards, and remote‑first team structures are reshaping the field, increasing the demand for data‑savvy and tech‑proficient professionals.

Related Pages