Exceptional Customer Service Jobs
1,498,804 open positions · Updated daily
Exceptional Customer Service has become the frontline of brand loyalty in an era where customers expect instant, personalized assistance across chat, email, and social media. The surge in e‑commerce, SaaS, and fintech platforms has amplified demand for support professionals who can blend technical expertise with empathy, driving higher CSAT and NPS scores in real time.
Roles in this category range from Customer Success Managers who onboard new users and drive adoption, to Technical Support Engineers handling tier‑3 escalations on Zendesk and Salesforce Service Cloud. Escalation Specialists focus on SLA compliance and root‑cause analysis, while CX Analysts mine support tickets for trend data and recommend process improvements. Support Operations Managers oversee knowledge‑base creation, language‑translation workflows, and remote‑team coordination.
Salary transparency is critical for Exceptional Customer Service professionals because it aligns compensation with skill levels, certifications, and geographic cost of living. Transparent pay data helps agents negotiate fair wages for certifications like ITIL Foundation or Certified Customer Success Manager (CCSM), reduces turnover, and attracts top talent who can leverage their expertise in high‑paying, remote‑first roles.
Promontory Associate Risk Regulatory and Compliance
Company: IBM
Location: SYDNEY, AU
Posted Dec 15, 2025
This job description outlines a role as an Associate Consultant at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. The position requires expertise in financial services, data analytics, and regulatory frameworks, with responsibilities including project management, client interaction, and delivering analytical insights.
Solution Architect-Data Platforms
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 15, 2025
This job description highlights a leadership role in data engineering within IBM Consulting, emphasizing global collaboration, technical expertise in cloud and AI technologies, and leadership in managing complex projects. It outlines requirements for experience in data warehousing, cloud platforms, and team management, positioning the role as impactful and innovative.
Security Consultant - SIEM Admin L2
Company: IBM
Location: Mumbai, IN
Posted Dec 15, 2025
This text describes a career opportunity at IBM Consulting focusing on security roles with emphasis on collaboration, innovation, and professional growth. It outlines responsibilities involving SOC processes, security threat management, and technical expertise in SIEM tools. The role requires a bachelor's degree, 3+ years of SIEM experience, and preferred certifications, while highlighting a culture of curiosity and impactful problem-solving.
Delivery Manager Global Procurement
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
The text describes a Procurement Delivery Manager role with responsibilities including team management, value alignment, development planning, stakeholder collaboration, and compliance. It outlines required education, technical expertise, and key skills such as leadership, communication, and strategic thinking.
Software Engineer - DBaaS Serverless
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
This role involves developing cloud-native solutions for IBM's Astra DB platform, requiring expertise in Kubernetes and cloud infrastructure. The team emphasizes innovation and growth opportunities within a collaborative environment.
AP Service Desk Analyst
Company: IBM
Location: GUADALAJARA, MX
Posted Dec 15, 2025
IBM Consulting offers a role focused on digital transformation and client collaboration, with responsibilities in accounts payable support and a culture emphasizing innovation and professional growth.
IBM Client Financing Business Support Operations Professional - France
Company: IBM
Location: BUDAPEST, HU
Posted Dec 15, 2025
This job description outlines the role of an End-to-End Lease Specialist, emphasizing responsibilities such as managing lease lifecycle processes, ensuring customer satisfaction, maintaining compliance, and fostering team collaboration. It also lists required qualifications and skills for the position.
Technical Consultant-IoT & Edge Computing
Company: IBM
Location: Gurgaon, IN
Posted Dec 15, 2025
IBM Consulting offers a career focused on innovation and collaboration, leveraging IoT and AI to drive digital transformation in the automotive industry. The role emphasizes technical expertise, analytical skills, and cross-functional teamwork to deliver impactful solutions for clients.
Software Developer - Dev / QA
Company: IBM
Location: Pune, IN
Posted Dec 15, 2025
This text describes a software engineer role focusing on API development, microservices architecture, testing automation, and cloud-native solutions. It outlines technical requirements, preferred qualifications, and collaboration expectations in an Agile environment.
Java Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
The text describes a career in IBM Consulting emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth opportunities. It highlights the role's focus on technical expertise, problem-solving, and impactful work with cutting-edge technologies, while also outlining required skills and preferred qualifications.
Tester (HS)
Company: IBM
Location: Multiple Cities
Posted Dec 15, 2025
IBM CIC offers extensive career growth opportunities, training programs, and a supportive work environment, emphasizing innovation and professional development through diverse projects and global client engagement.
IBM Power Security Product Manager
Company: IBM
Location: BANGALORE, IN
Posted Dec 15, 2025
IBM promotes itself as a global tech leader offering innovative opportunities. The Product Manager role focuses on cybersecurity strategy, requiring expertise in security offerings and client collaboration.