Positive Customer Experience Jobs in Austin, TX

123,132 open positions · Updated daily

Looking for Positive Customer Experience jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Positive Customer Experience position in the Austin, TX area.

Executive Chef

Company: Methodist Hospital Metropolitan

Location: San Antonio, TX

Posted Oct 21, 2025

Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal…

Non-Commissioned Professional Security Officer Needed- Downtown Austin

Company: GuardTexas

Location: Austin, TX

Posted Oct 21, 2025

We are a certified security guard trainer and train our hires free of charge to help you obtain your license. Provide a visual security presence.

Unarmed Security Officer

Company: Prosegur

Location: San Antonio, TX

Posted Oct 21, 2025

Valid driver’s license and clean driving record preferred. Maintain a safe and secure environment for employees, contractors, and visitors while performing…

Junior Software Engineer

Company: Pear Suite

Location: Austin, TX

Posted Oct 21, 2025

Collaborate with senior engineers to design and develop new features and functionality. This role focuses on learning and applying best practices in software…

Unarmed Security Officer

Company: Prosegur

Location: San Antonio, TX

Posted Oct 21, 2025

Valid driver’s license and clean driving record preferred. Maintain a safe and secure environment for employees, contractors, and visitors while performing…

Laborer I (Sanitation)

Company: City of Dallas, TX

Location: Dallas, TX

Posted Oct 21, 2025

4 Operates air/jack hammer to break out old concrete or asphalt when making repairs; drives dump truck, tractor driven mowers, or other equipment to transport…

Carpenter

Company: Austin Community College

Location: Austin, TX

Posted Oct 21, 2025

Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income…

Construction Laborer

Company: Cennox

Location: Dallas, TX

Posted Oct 21, 2025

Valid driver’s license and reliable transportation. Track site progress, capture progress photos and report subcontractor onsite manhours utilizing an app on…

Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Oct 21, 2025

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure…

HVAC Maintenance Apprentice

Company: Goettl Air Conditioning and Plumbing

Location: San Antonio, TX

Posted Oct 21, 2025

Have at least 2 years of clean driving experience. Are comfortable with smart phones, ipads or laptops- tech savvy is a MUST.

SC Ops Support Analyst - 1st Shift

Company: GXO Logistics

Location: Lancaster, TX

Posted Oct 21, 2025

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. Design, prepare and update complex spreadsheets/cost models in Excel to…

HVAC Maintenance Apprentice

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Oct 21, 2025

Have at least 2 years of clean driving experience. Are comfortable with smart phones, ipads or laptops- tech savvy is a MUST.

Frequently Asked Questions

What are typical salary ranges by seniority for Positive Customer Experience roles?
Entry‑level CX Analyst or Customer Success Rep earn $60k–$80k annually. Mid‑level CX Manager or Automation Engineer earn $80k–$120k, while senior CX Director or VP roles range from $120k–$170k. These ranges vary by region, company size, and remote versus on‑site arrangements, but the transparent listings on JobTransparency keep all figures publicly available.
What specific skills and certifications are required in Positive Customer Experience?
Key skills include Voice of Customer (VoC) tools like Medallia or Qualtrics, NPS/CSAT analytics, journey mapping, SQL or Tableau for data analysis, and platform knowledge of Zendesk, Salesforce Service Cloud, or Freshdesk. Certifications such as CXPA Certified, Certified Customer Success Manager (CCSM), or PMP for process improvement projects are highly regarded.
Is remote work available for Positive Customer Experience positions?
Yes, 78% of current listings specify full‑remote or hybrid options. Companies like HubSpot, Zendesk, and Shopify offer flexible work arrangements, with remote work defined as 3‑5 days per week and quarterly in‑office touchpoints for collaboration.
What are the typical career progression paths in Positive Customer Experience?
A common trajectory starts with CX Analyst or Customer Success Rep, moves to CX Manager or Senior Analyst, then to CX Director, and ultimately to VP of Customer Experience or Chief Experience Officer. Advancement often requires demonstrated impact on NPS improvement, cost‑to‑serve reduction, and successful implementation of automation projects.
What industry trends are shaping Positive Customer Experience today?
Current trends include AI‑powered conversational agents that route complex queries, real‑time predictive analytics to anticipate churn, omnichannel consistency through unified service platforms, and the integration of personalization engines that tailor offers during the experience. Companies are also adopting continuous feedback loops via in‑app prompts to capture sentiment in real time.

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