Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Executive Chef

Company: Methodist Hospital Metropolitan

Location: San Antonio, TX

Posted Oct 21, 2025

Develops and implements work standards, sanitation procedures, and personal hygiene requirements, consistent with Hospital rules, local, state, and federal…

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Commercial Cleaner (Part-Time)

Company: Mockingbird Cleaning

Location: Austin, TX

Posted Oct 21, 2025

Perform general cleaning duties to maintain cleanliness and hygiene in assigned areas. Prior professional cleaning experience is a must, and living in Austin is…

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Data and Financial Reporting Analyst

Company: Infosys

Location: Dallas, TX

Posted Oct 22, 2025

This role requires strong technical proficiency in SQL, Tableau, Smartsheet, and Excel, along with a solid understanding of financial and operational…

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ITGC SOX Compliance Analyst

Company: Epicor

Location: Austin, TX

Posted Oct 22, 2025

Participate in monitoring and testing System Development Life Cycle (SDLC controls) to determine that the system implementation/upgrade is going through…

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Junior Software Engineer

Company: Pear Suite

Location: Austin, TX

Posted Oct 21, 2025

Collaborate with senior engineers to design and develop new features and functionality. This role focuses on learning and applying best practices in software…

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Chef Tournant

Company: Marriott International, Inc

Location: San Antonio, TX

Posted Oct 22, 2025

Wash and disinfect kitchen area, tables, tools, knives, and equipment. Develop and maintain positive working relationships with others; support team to reach…

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CNC Machinist - 2nd Shift

Company: LoneStar Fasteners

Location: Spring, TX

Posted Oct 22, 2025

Combined, LoneStar Fasteners hold over 300 years of expertise in sales, manufacturing and coating experience, covering all aspects of the manufacturing and…

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Prodigy HVAC Refrigeration Service Technician

Company: Nextech

Location: San Antonio, TX

Posted Oct 22, 2025

Diagnose and repair electronic, mechanical, and electrical components of these systems. 2+ years of recent HVAC/R Technician field experience.

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Carpenter

Company: Austin Community College

Location: Austin, TX

Posted Oct 21, 2025

Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income…

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Construction Laborer

Company: Cennox

Location: Dallas, TX

Posted Oct 21, 2025

Valid driver’s license and reliable transportation. Track site progress, capture progress photos and report subcontractor onsite manhours utilizing an app on…

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HVAC Maintenance Apprentice

Company: Goettl Air Conditioning and Plumbing

Location: Austin, TX

Posted Oct 21, 2025

Have at least 2 years of clean driving experience. Are comfortable with smart phones, ipads or laptops- tech savvy is a MUST.

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Associate Pharmacist

Company: Specialty Veterinary Pharmacy

Location: Stafford, TX

Posted Oct 21, 2025

Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure…

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Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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