Technical Support Jobs in Chicago, IL

60,659 open positions · Updated daily

Looking for Technical Support jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Chicago, IL area.

Part Time Associate Banker Chicago Dupage County (30 Hours)

Company: JPMorgan Chase

Location: Hickory Hills, IL

Posted Jan 23, 2025

The job posting for an Associate Banker in Branch Banking emphasizes the company's commitment to customer and employee care, diversity, and inclusion. The role involves engaging clients, handling transactions, educating them on technology, and contributing to the branch's success through exceptional customer experiences. The company values professionalism, interpersonal skills, and a strong desire to influence and connect customers to technology. Benefits include a competitive total rewards package, comprehensive health care, and a range of benefits and programs.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Downers Grove, IL

Posted Jan 23, 2025

Machine Learning Engineer II

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Specialty Sales (Style, Tech, Beauty) (T1888)

Company: Target

Location: Rosemont, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $16.75 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Product Team Director

Company: Eaton

Location: Rock Island, IL

Posted Jan 23, 2025

Eaton's AER MSD Mission System Division is recruiting for a Product Team Director position based in Davenport, IA. The role involves defining and executing strategy for the product portfolio, managing the business to meet or exceed annual plans, and overseeing a matrix organizational structure. The expected annual salary range is $120075.03 - $176110.04, with eligibility for a variable incentive program. Key responsibilities include driving the product portfolio lifecycle, contributing to internal business strategy, aligning technology investments with product needs, and maximizing profit and cash conversion. Required qualifications include a Bachelor's degree, 10+ years in a manufacturing environment, 4+ years in Operations Management, and U.S. work authorization.

Salesforce Support Software Engineer

Company: Grainger

Location: Lake Forest, IL

Posted Jan 23, 2025

Grainger, a leading industrial distributor, is seeking a Software Engineer to join their team. The role involves the full systems life cycle, from designing to supporting application software and systems. The engineer will collaborate with various teams, provide business analysis, and ensure continuous improvement. Key responsibilities include end user support, troubleshooting, and implementing third-party integrations. The ideal candidate should have process-driven analysis skills, facilitation skills, and experience with Agile/Lean methodology. Grainger offers comprehensive benefits, including health insurance, 401(k) contributions, and tuition reimbursement.

Specialty Sales (Style, Tech, Beauty) (T1951)

Company: Target

Location: Decatur, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is offering a Style Consultant position with a starting hourly rate of $15.50 USD. The role involves providing excellent guest service, maintaining product availability, and creating an inviting shopping environment. Key responsibilities include greeting guests, understanding their needs, replenishing the sales floor, and executing visual merchandising. The position requires strong interest in apparel, effective communication, and the ability to work in a fast-paced environment. Target values teamwork, guest satisfaction, and offers comprehensive benefits.

Guest Advocate (Cashier), General Merchandise, Inbound (Stocking) (T3349)

Company: Target

Location: Chicago, IL

Posted Jan 23, 2025

Target, a Fortune 50 company, is hiring for a Small Format Team Member role. The position involves providing exceptional guest service, managing store operations, and ensuring product availability. Responsibilities include greeting guests, assisting with purchases, maintaining store presentation, and executing inventory tasks. The role requires a welcoming attitude, ability to work in a fast-paced environment, and physical capabilities like lifting and climbing. Target offers comprehensive benefits and opportunities for career growth.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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