Technical Support Jobs in Other US Location

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Looking for Technical Support jobs in Other US Location? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Other US Location area.

Customer Service Representative

Company: Wavetronix

Location: Other US Location

Posted Feb 03, 2025

Wavetronix is hiring a Customer Support Specialist for a full-time or part-time position. The role involves providing exceptional customer service, resolving issues, and ensuring a positive experience. The company offers comprehensive training, rapid career growth, a collaborative team environment, and competitive compensation. Requirements include strong communication skills, data entry proficiency, problem-solving skills, and the ability to work independently and as part of a team. Benefits include health insurance, paid time off, and a flexible schedule. The job is remote.

Sales Support and Pre-sales Consultant

Company: Morningstar

Location: Other US Location

Posted Feb 03, 2025

The job posting is for a Business Development role at Morningstar Taiwan. The role involves supporting the Country Leader in identifying and pursuing new business opportunities, preparing proposals and reports, maintaining a business development pipeline, providing presales support, and monitoring industry trends. The ideal candidate should have at least 3 years of experience in financial services, strong analytical and research skills, excellent communication abilities, and proficiency in English. Morningstar offers a hybrid work environment with regular in-person collaboration.

Engineering Manager, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari's Revenue platform offers forecasting accuracy and visibility for revenue performance, helping companies like Okta, Adobe, Workday, and Zoom meet or exceed their sales goals. The Engineering Team at Clari is dedicated to building an enterprise-grade platform for critical business processes, with a focus on innovation and collaboration. They are seeking an Engineering Manager with leadership skills, experience in building enterprise-grade services, and a passion for mentoring engineers. The role involves shaping the strategy and roadmap of Shared Revenue Services, leading and mentoring engineers, and collaborating with global product and engineering teams. The position is hybrid, requiring onsite presence in Kraków, Poland.

Procurement Administrator

Company: Remitly

Location: Other US Location

Posted Feb 03, 2025

Remitly, a company dedicated to transforming lives with trusted financial services, is seeking a Procurement Administrator for its Managua site. The role involves maintaining procurement operations, vendor management, and sourcing events. The ideal candidate should have a Bachelor's degree in Business Administration, Purchasing, Logistics, or related fields, along with experience in negotiations and vendor management. The company offers a range of benefits including subsidized meals, transportation, language bonus, and mental health support. Remitly is committed to nondiscrimination and creating an inclusive environment.

Staff Software Backend Engineer, Shared Revenue Services - Hybrid, Poland

Company: Clari

Location: Other US Location

Posted Feb 03, 2025

Clari is a revenue platform that offers forecasting accuracy and visibility for sales teams, helping them meet or exceed their sales goals. The company's Engineering Team is committed to building an enterprise-grade platform and is seeking a Staff Backend Software Engineer to design, build, and maintain APIs, services, and systems. The role involves collaborating with cross-functional teams, debugging production issues, and mentoring junior engineers. Clari values a culture of innovation, adaptability, and efficiency, offering perks such as flexible working hours, wellbeing stipends, and stock options.

HR Generalist

Company: PSI CRO

Location: Other US Location

Posted Feb 03, 2025

PSI, a reputable and stable CRO with 25 years of experience in the pharmaceutical industry, is seeking an HR professional to manage pre-employment formalities, employee benefits, HR policies, and staff attendance. The role involves recruitment, training, and payroll management. The ideal candidate should have a degree in HR, experience in international HR activities, knowledge of Japanese labor law, and industry experience in Clinical Research, Pharma, or Biotech. Strong PC skills, communication abilities, and the capacity to work in an international environment are essential.

Machine Learning Engineer 672

Company: Protegrity

Location: Other US Location

Posted Feb 03, 2025

Protegrity, a leading provider of data protection solutions, is expanding and seeking new team members. The company is looking for a machine learning engineer with 5-7 years of experience in deep learning frameworks, NLP, and cloud platforms. The role offers a competitive compensation package, opportunities for growth, and the chance to work on global projects with diverse teams. The position is hybrid, allowing for remote work with occasional onsite meetings. Protegrity is committed to fostering an inclusive workplace and is shaping the future of GenAI security.

Client Relation Specialist

Company: EVERSANA

Location: Other US Location

Posted Feb 03, 2025

EVERSANA is a global company with over 7000 employees, recognized as a Great Place to Work. They provide next-generation commercialization services to the life sciences industry, serving more than 650 clients. The company values diversity and inclusivity, aiming to improve patient lives worldwide. They are currently seeking an Order Management employee responsible for order processing, call center support, and returns processing, with a focus on customer service. The role involves order entry, email monitoring, return credits resolution, and collaboration with other departments. The ideal candidate should have a Bachelor's degree in Finance, excellent communication skills, and a customer service orientation.

Senior Software Engineer

Company: Granicus LLC

Location: Other US Location

Posted Feb 03, 2025

Granicus is seeking a Senior Software Engineer with extensive experience in developing, testing, and supporting SaaS-based web applications. The ideal candidate will have expert-level knowledge of .NET and related frameworks, strong knowledge of React, Java Script, HTML 5, CSS, and related web technologies. They should be proficient in developing unit tests, integration tests, E2E tests, load/stress tests, and have experience with relational databases, Azure SQL, and Azure services. The role involves collaborating with product management and business stakeholders, communicating effectively with others, proactively improving processes, driving innovation, designing secure, performant, scalable, and highly available solutions, troubleshooting production issues, mentoring team members, and championing the development team's core values. Granicus offers a comprehensive benefits package and a globally distributed workforce with a focus on transparency, inclusivity, and safety.

Software Quality Automation Engineer

Company: IntegriChain

Location: Other US Location

Posted Feb 03, 2025

IntegriChain is a Life Sciences company that provides a platform, ICyte, for managing patient access and therapy commercialization. They offer data, applications, and business process infrastructure to more than 250 manufacturers. The company is headquartered in Philadelphia, USA, with offices in Ambler, Pune, India, and Medellín, Colombia. They are seeking a QA Test Automation Engineer with 3+ years of experience in UI and API automation, Selenium webdriver v3+, and Python. The role involves understanding automation frameworks, building scripts, coordinating with stakeholders, and ensuring maximum feasible automation coverage. The company offers a mission-driven work environment, excellent benefits, and robust learning opportunities.

SEO Specialist

Company: Bold Business

Location: Other US Location

Posted Feb 03, 2025

Bold Business is hiring a skilled SEO Specialist with US market expertise for a 100% remote position. The ideal candidate will have 4+ years of experience in SEO, proficiency in US-specific SEO tools, and knowledge of local SEO strategies. Responsibilities include keyword research, competitor analysis, on-page optimization, technical SEO audits, and performance tracking. The role requires excellent communication skills, analytical abilities, and the capacity to work in a fast-paced, results-driven environment.

Security Engineer

Company: Q2

Location: Other US Location

Posted Feb 03, 2025

Q2 is a company that is passionate about its mission and employees. They deliver mobile banking solutions globally to over 22 million users across 1300 financial institutions and fintech clients. Their mission is to build strong, diverse communities by strengthening financial institutions. They celebrate employees with awards and provide growth opportunities. The Application Security Engineer role involves managing code scanning tools, providing security guidance, designing metrics, and staying updated on security threats. The role requires 5+ years of experience, proficiency in code scanning tools, understanding of secure coding practices, and strong analytical skills. Benefits include hybrid work opportunities, career development programs, health benefits, and community volunteering programs.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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