Technical Support Jobs in USA

423,160 open positions · Updated daily

Looking for Technical Support jobs in USA? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the USA area.

MicroStrategy Architect

Company: Data Meaning

Location: USA

Posted Dec 08, 2025

This job description seeks a MicroStrategy Architect to design enterprise BI solutions, collaborate with stakeholders, lead performance tuning, and mentor teams. The role requires expertise in MicroStrategy platforms, data modeling, and cloud deployments, with experience in client-facing consulting environments.

Senior Accountant

Company: VSP Vision

Location: USA

Posted Dec 08, 2025

The text describes a job role involving accounting tasks, financial reporting, and compliance requirements. It outlines qualifications, responsibilities, and compensation details while mentioning employment policies and equal opportunity practices.

Data Support Specialist

Company: Finalsite

Location: USA

Posted Dec 08, 2025

Finalsite's job posting highlights their platform's impact on K12 schools, remote work opportunities, and data support roles requiring technical skills and collaboration.

Licensed Customer Service Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 07, 2025

The job posting is for a remote, experienced, and licensed Customer Service Representative within a Customer Response Center. The role involves providing timely and accurate information to policyholders and agents, solving problems related to policies, and ensuring high customer satisfaction. The position requires an active P&C Producers insurance license and offers paid training.

IT Technical Writer

Company: Symposit LLC

Location: USA

Posted Dec 08, 2025

Symposit seeks an IT Technical Writer for a federal government role, emphasizing collaboration, technical writing, and professional growth. The position offers opportunities to contribute to mission-critical projects with a supportive team environment.

Data Visualization Engineer 5 - Content & Studio

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The company leverages its position as both a content distributor and producer to create data-driven insights for decision-making. The Tools & Insights team within Data Science & Engineering builds data storytelling products for content, partnering with strategists, data scientists, and engineers to create a holistic story through data visualization applications.

Product Manager - Consumer Trading

Company: Kraken

Location: USA

Posted Dec 08, 2025

Kraken promotes its mission to advance cryptocurrency adoption through a worldclass team and innovative products. The company emphasizes crypto values, global inclusivity, and security while offering opportunities for experienced traders and developers. Job roles focus on product management and innovation in the crypto space.

Security Software Engineer - ML Detection Engineering

Company: Netflix

Location: USA

Posted Dec 07, 2025

Netflix is a leading entertainment service with over 300 million paid memberships worldwide. The Detection Engineering Team focuses on analyzing high-risk attack paths and creating focused detections to reduce risk to the business. The team is looking for an experienced candidate to help mature and expand their detection frameworks, platforms, and portfolio using machine learning capabilities.

Senior Claims Representative

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 08, 2025

This job description highlights a claims representative role at Liberty Mutual with opportunities for growth, competitive benefits, and a focus on professional development. It outlines responsibilities, qualifications, and company values emphasizing inclusivity and employee support.

Commercial Account Executive

Company: DirectDefense

Location: USA

Posted Dec 08, 2025

DirectDefense seeks a Commercial Account Executive with B2B sales experience in cybersecurity. The role offers career growth, competitive salary ($70k-$90k), and comprehensive benefits. The company emphasizes trust, results, and advanced security solutions.

Creative Director

Company: Blue Matter

Location: USA

Posted Dec 08, 2025

Blue Matter is a growing global management consultancy specializing in biopharmaceutical strategy with a strong entrepreneurial culture and global presence. The job posting highlights opportunities for a Creative Director to lead creative vision, collaborate with cross-functional teams, and contribute to agency growth. The role emphasizes innovation, compliance, and impactful work in the pharmaceutical industry, supported by competitive compensation and benefits.

Director of Performance Marketing - Growth

Company: GoodPower

Location: USA

Posted Dec 08, 2025

GoodPower's mission focuses on driving the energy transition through renewable technologies and community impact. The organization seeks a Director of Performance Marketing to expand their advertising strategies and advance climate advocacy. The role involves managing digital campaigns, collaborating across departments, and leveraging data insights to support their goals. The position offers competitive compensation and benefits, with a remote work arrangement.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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