Technical Support Jobs in Washington DC

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Looking for Technical Support jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Technical Support position in the Washington DC area.

ForeScout Engineer, TS/SCI (Springfield, VA)

Company: GuidePoint Security

Location: Washington DC

Posted Nov 22, 2024

GuidePoint Security is a rapidly growing company that provides trusted cybersecurity expertise solutions and services. The company is looking for a cyber tools and system administrator to join their team. The job requires experience with installing, configuring, and maintaining ForeScout and other cyber applications and security tools.

Associate Threat Intelligence Analyst

Company: Rapid7

Location: Washington DC

Posted Nov 22, 2024

Rapid7 is looking for a MDRP Threat Intelligence Analyst to join their Threat Command team. The role involves reviewing alert data, investigating threats, and providing intelligence outputs to customers. The company values diversity and is committed to creating a secure digital world.

Sales Engineer - Europe and Central Asia

Company: Tarana Wireless, Inc.

Location: Washington DC

Posted Nov 22, 2024

Tarana is a company that aims to accelerate the deployment of reliable and affordable internet access worldwide. They have a next-generation fixed wireless access (ngFWA) platform that enables operators to bring high-speed broadband to underserved and hard-to-reach communities efficiently and cost-effectively. The company is looking for a Sales Engineer with experience in wireless data and broadband systems to support technical aspects of new sales opportunities in Europe and Central Asia.

Grants Project Manager

Company: Corner Alliance

Location: Washington DC

Posted Nov 22, 2024

Corner Alliance is a dynamic growing consulting firm seeking a Grants Project Manager with 8+ years of experience to join their team. The role requires strong project management skills, data analytics, and team leadership to ensure high-quality project deliverables. The company offers a comprehensive benefits package and a culture dedicated to a highly engaged team.

Program Associate, Latin America and the Caribbean

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and is the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world that help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. Their key program areas include democratic governance, anti-corruption, enterprise ecosystems, trade facilitation, economic empowerment of at-risk communities, and opening political space in closed societies.

Information Technologist

Company: H2 Performance Consulting Corporation

Location: Washington DC

Posted Nov 22, 2024

H2 Performance Consulting is seeking an Information Technologist to support the US Navy. The job requires strong communication skills, customer service attitude, and experience with IT operations and customer requests.

Contract Program Manager (TS/SCI)

Company: Hive Group LLC

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Contract Program Manager position at Hive Group, a fast-growing company. The role involves leading and overseeing complex federal contracting operations, managing contract lifecycle activities, and developing contracting policies and procedures.

Accountant II

Company: B. F. Saul Company

Location: Washington DC

Posted Nov 22, 2024

Saul Centers Inc is a real estate investment trust that operates and manages a portfolio of shopping centers and office properties. The company is seeking an Accountant II to join its team, responsible for property accounting, financial data extraction, and tenant relationships. The role offers competitive benefits and perks, including health insurance, 401k, and tuition reimbursement.

eDiscovery Project Manager (RCA certification required)

Company: Goodwin

Location: Washington DC

Posted Nov 22, 2024

Goodwin Procter LLP is a law firm that offers a dynamic global environment for professionals to grow. The eDiscovery Project Manager role involves managing eDiscovery projects, collaborating with case teams, and leveraging technology to create efficiencies and cost savings.

Software Engineer, CNO Containerization and Programming

Company: Chameleon Consulting Group LLC

Location: Washington DC

Posted Nov 22, 2024

The job posting is for a Senior Software Developer position at CCG, a technology company focused on cyber operations. The role involves designing and developing software tools, integrating testing, and collaborating with a team. The company is an equal opportunity employer.

Senior ISSO - TS/SCI CI Poly

Company: cFocus Software Incorporated

Location: Washington DC

Posted Nov 22, 2024

The job description is seeking a Senior ISSO to lead the RMF process, maintain system security, and perform annual security reviews. The role requires experience with vulnerability assessment tools, information system security control documentation, and knowledge of Risk Management Framework.

Associate Program Officer, Program Coordination Unit

Company: CIPE

Location: Washington DC

Posted Nov 22, 2024

The Center for International Private Enterprise (CIPE) is a core institute of the National Endowment for Democracy and the international affiliate of the US Chamber of Commerce. CIPE designs and implements projects around the world to help make democracy deliver the freedom and opportunity for all to prosper. Since 1983, CIPE has worked to build the political market and civic institutions vital to democratic societies and private sector-led economies. The Associate Program Officer (APO) will assist in high-level organization and coordination, work directly with PCU colleagues, and coordinate with multiple teams to implement approximately one hundred active projects.

Frequently Asked Questions

What are the typical salary ranges for technical support roles at different seniority levels?
Entry‑level (Tier‑1) agents earn $45,000–$60,000 annually, mid‑level (Tier‑2) range is $60,000–$80,000, senior (Tier‑3 or Support Engineer) earns $80,000–$100,000+, and managers or directors can reach $110,000–$140,000 depending on location and industry.
Which skills and certifications are most valued in technical support today?
Hands‑on knowledge of Windows, macOS, Linux, and cloud platforms (AWS, Azure, GCP) is essential. Certifications like CompTIA A+, Network+, Security+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator, and Cisco CCNA boost employability. Proficiency with ITSM tools (ServiceNow, Jira Service Management, Zendesk), remote desktop solutions (TeamViewer, LogMeIn), and scripting (PowerShell, Bash) is highly sought.
How common is remote work in technical support positions?
Over 70% of tech support roles now offer fully remote or hybrid arrangements. Companies prioritize 24/7 coverage, so remote agents can log on from anywhere, provided they meet security compliance and have reliable broadband.
What career progression paths exist for technical support professionals?
Typical pathways start with Tier‑1 or Help Desk Analyst, advance to Tier‑2 or Support Engineer, move into Tier‑3 or Incident Response, and can lead to roles such as Solutions Architect, Technical Consultant, or Support Manager/Director. Continuous learning and certifications accelerate upward mobility.
What industry trends are shaping the future of technical support?
SaaS adoption, cloud migration, AI‑powered chatbots, and automated ticket routing are redefining support. Managed services and Remote Monitoring & Management (RMM) platforms drive demand for proactive monitoring, while cybersecurity threats push support teams to specialize in incident response and threat hunting.

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