Seasonal Public Safety Dispatcher

Summary Provides public safety dispatch operations. The purpose of this position is to serve in a Communications Center that provides public safety dispatch operation serving one or more units, jurisdictions, and/or agencies; full on-site access (query and input) to National Criminal Information Network, National Law Enforcements Communications System, and state networks; primary or secondary Public Safety Answering Point with full responsibility in public safety emergency response. Duties As a Public Safety Dispatcher, you will perform the following duties, not limited to: Independently make judgments/decisions and takes action to handle emergency telephone calls, record information, determine priority of response, and relay incident information to responding LE Ranger and public safety units. Operate multi-channel radios and telephones used to monitor and coordinate park communications traffic and cross-net radio operations between numerous public safety, law enforcement, and fire agencies. Operate public safety computer networks including NCIC/NLETS (Federal Bureau of Investigation/Department of Justice), and other Criminal Investigation systems. Tasks include inquiry, entry, and modification of records. Record searches support Law Enforcement (LE) Ranger or other federal agency investigations. Independently make judgments/decisions and takes action to coordinate emergency medical response incidents with local county public safety office and relays critical information to first responders dispatched to the scene. Monitor activities of LE Rangers and public safety field personnel and assists in coordinating prompt response to incidents in progress At the GS-06 level, the duties will be more complex in nature. Park Information: Mount Rushmore National Memorial: Mount Rushmore National Memorial (U.S. National Park Service). Housing is available. Mount Rushmore National Memorial is only recruiting at the GS-06 level to clear Interagency Career Transition Assistance Plan (ICTAP). Indiana Dunes National Park: Indiana Dunes National Park (U.S. National Park Service). Housing is NOT available. Indiana Dunes is hiring at the GS-05 level. Requirements Conditions of employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Direct Deposit: Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. Drug Testing: You will be required to submit to a drug test and receive a negative drug test result prior to appointment. In addition, this position is subject to random testing for illegal drug use. Driving: You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. Uniform: You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. Minimum Age Requirement (Mount Rushmore): Must meet minimum age 18 requirement to operate the Criminal Justice Information System in South Dakota. Minimum Age Requirement (Indiana Dunes):Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. Qualifications All qualifications must be met by the closing date of this announcement-12/19/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. To qualify for this position at the GS-05 grade level, you must possess at least one of the following minimum qualifications: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-04 grade level in the Federal service (obtained in either the public or private sectors). For this position, specialized experience is experience that equipped the applicant with the particular knowledge, skill, and abilities needed to successfully perform the duties of this position. Examples of qualifying specialized experience include1) Operating radio communication equipment to dispatch services; 2) Receiving incoming telephone or alarm systems calls; 3) working as a receptionist or other comparable administrative position that involved similar contacts. You must include hours per week worked.-OR- EDUCATION: Successful completion of at least four (4) years of education above high school (120 semester hours or 180 quarter hours) leading to a bachelor's degree from an accredited college or university in any field for which high school graduation or the equivalent is the normal prerequisite. You must include transcripts. -OR- COMBINATION: Successful completion of a combination of education and experience as described above. NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements. Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to one year of specialized experience. For example, I have six months of specialized experience (50% of the experience requirement), and three years of college study from an accredited institution (50% of the qualifying education) that equals 100% of the total requirement. You must include hours per week worked and include transcripts. To qualify for this position at the GS-06 grade level, you must possess the following minimum qualification: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). For this position, specialized experience is experience that equipped the applicant with the particular knowledge, skill, and abilities needed to successfully perform the duties of this position. Specialized experience could include operating dispatch communication equipment to include Computer-Aided-Dispatching system, Multi-function Telephone System, dispatch recording devices, alarm monitoring systems, and CCTV systems. Operating public safety systems to include: NCIC, NLETS, and state systems. Transmitting and receiving law enforcement communications traffic; coordinating emergency response efforts; maintaining logs and files of complaints, law enforcement actions, and reports. You must include hours per week worked. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Non-Competitive Rehire Eligibility: Temporary seasonal employees can only maintain their non-competitive rehire eligibility if they work no more than a combined total of Temporary NTE less than 1040 hours anywhere in the National Park Service (NPS) within their established service year. Accordingly, non-competitive rehire eligibility allows for re-appointment to the same position or another position appropriate for temporary appointment with the same qualification requirements (5 CFR 316.402[b][7]), based on series and grade, anywhere in the major subdivision (NPS). If you have held a temporary seasonal appointment in the past 12 months and have already worked the maximum temporary appointment less than 1040 hours during that period, you are still welcome to apply. However, please be aware that exceeding the limit of 1040 hours in your established service year will result in the loss of your non-competitive rehire eligibility. The limit can be exceeded by working multiple temporary seasonal positions that result in a combined total greater than 1040 hours. The limit also can be exceeded by working a single temporary seasonal appointment that exceeds 1040 hours, unless granted an exception by OPM. Employment may be terminated at any time due to fluctuations in funding levels, project needs, employee performance, or other considerations. Physical Demands: Position is sedentary with high amounts of stress. Incumbent is subject to shift work, rotating shift work, and uncommon tours of duty. Work requires use of the voice in vocal communications for periods of hours at a time. Voice must be clear, audible, and tone effective with words plainly spoken and understandable. The work is of an emergency nature and is emotionally stressful. Incumbent must possess manual dexterity sufficient to operate computer terminals/keyboards and related equipment and to maintain written logs. Work involves occasional lifting of boxes and supplies up to weights of 50 pounds. Working Conditions: Normally performed in a well-lighted and temperature-controlled room. Noise levels are routinely high due to electronic equipment, telephones, radios, and other discussions ongoing in the performance of duties. The setting is typically confined and secure, and entrance and egress is controlled. During the training period and/or on other occasions, the incumbent will be assigned to accompany field law enforcement personnel in patrol vehicles to learn or gain a more detailed familiarization with agency field operating procedures and jurisdictional boundaries. Incumbent may not leave the center unless relieved by another qualified dispatcher. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.