Concession Management Specialist Community Liaison

Summary This position is located in Pinnacles National Park, in the Division of Administration. Open to the first 101 applicants or until 01/03/2025 whichever comes first. All applications submitted by 11:59 (EST) on the closing day will receive consideration. Government housing may be available. Hiring Manager Contact Information: Julie Drugatz, Acting Superintendent [email protected] 702-293-8902 Learn more about this agency Requirements Conditions of Employment U.S. Citizenship required. Appointment subject to background investigation and favorable adjudication. Meet Selective Service Registration Act requirement for males. Complete the initial online assessment and USAHire Assessment, if required. Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program. You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required. You will be required to submit a Motor Vehicle Operator's License and Driving Record. You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you. You will be required to wear a uniform and comply with the National Park Service uniform standards. A uniform allowance will be provided. You may be required to work on-call, evenings, weekends, holidays, overtime and shift work. If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period. You may be required to travel overnight away from home up to 5 nights per month. You must obtain a government charge card for travel purposes. You may be required to complete training and obtain/maintain a government charge card with travel and/or purchase authority. Applicants must be at least (1)18 years old or (2) at least 16 years old and: (a) Have graduated from high school or been awarded a certificate equivalent to graduating from high school; or (b) Have completed a formal vocational training program; or (c) Have received a statement from school authorities agreeing with their preference for employment rather than continuing their education; or (d) Be currently enrolled in a secondary school and either work only during school vacation periods or work part-time during the school year under a formal student employment program. Qualifications All qualifications must be met by the closing date of this announcement-01/03/2025-unless otherwise stated in this vacancy announcement. Credit will be given for all appropriate qualifying experience. To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.e., work 40+ hours a week, rather than indicating full-time). If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience. MINIMUM QUALIFICATIONS: To qualify for this position at the GS-07 grade level, you must possess the following minimum qualifications by close of the announcement: SELECTIVE FACTOR: Incumbent is required to be fluent in reading, writing, speaking and understanding the Spanish language. Applicants MUST include information on their resume regarding their proficiency in Spanish. If you do not provide information on your resume, you will be disqualified. Applicants may also be tested during an interview to measure their Spanish language skills. Candidates who do not meet this requirement by close of this announcement will receive no further consideration for this position. -AND- To qualify for this position at the GS-07 grade level, you must possess at least one of the following minimum qualifications by close of the announcement: EXPERIENCE: At least one full year of specialized experience comparable in scope and responsibility to the GS-05 grade level in the Federal service (obtained in either the public or private sectors). This experience must include all of the following: Assisting with evaluations of concessions or commercial service providers such as campground, transportation services, guided activities or retail sales, to ensure compliance with contracts/commercial use authorizations or quality control of services or goods provided. Collecting, compiling, and/or maintaining data related to commercial services or special park uses using a variety of computer software applications. Assisting in the analysis of commercial services or special park uses data for feasibility and comparability studies. Assisting in the preparation of routine reports related to commercial services or special park uses. Making recommendations to park senior staff in relation to commercial services or special park uses. You must include hours per week worked. -OR- EDUCATION: Successful completion of at least 1 full year of graduate level education or superior academic achievement in a 4 year degree (education must be in business administration, financing, marketing, hospitality and tourism or other related field). You must include transcripts. -OR- An appropriate combination of graduate level education and specialized experience. For more information on qualifying education or on combining education and experience see OPM Qualification Standards linked below: Individual Occupational Requirements for General Business and Industry Series, 1101b Group Coverage Qualification Standard for Administrative and Management Positions Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. CTAP/ICTAP: Current surplus and current or former displaced Federal individuals who have special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the lnteragency Career Transition Assistance Program (ICTAP) must be well qualified for the position to receive consideration for special priority selection. Well qualified means that the applicant meets the following: OPM qualification standards for the position; all selective placement factors, where applicable; special qualifying conditions that OPM has approved for the position, where applicable; is physically qualified with reasonable accommodation, where appropriate to satisfactorily perform the duties of the position upon entry; and is rated by the organization at least at the well qualified level on all competencies. For information on CTAP and ICTAP visit: USAJOBS - Center I Career Transition Programs (CTAP, ICTAP, RPL). Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work. If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected. The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay. A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position. A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.102 is not eligible for a recruitment incentive. A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS. A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another. This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate. Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor. Physical Demands: Most work is sedentary and primarily performed in an office environment. However, the position requires familiarity with park resources and concession facilities and services. The employee may be required to hike, bicycle, walk, or travel by vehicle to remote sites over rough terrain to inspect concession or licensee facilities, and services. Employee may be required to lift, climb, bend, crouch, stoop and crawl during inspection trips. There may be some requirements to travel on small aircraft. A current driver's license is required. Working Conditions: Most work is performed in an office setting, with adequate lighting, heat, and ventilation. For work conducted in the office environment, the risks include those typically found in an office setting. Normal safety precautions typical of such places should be observed (e.g., use of safe work practices with office equipment, avoidance of trips and falls). Travel within and away from the park may be necessary and frequent to provide support forth the program for the purpose of attending meetings. training programs. conferences. and site visits. For work conducted in the field. the risks involve those typical for visitors of the park and may include confrontations with wildlife and exposure to the elements. Risks may also involve those customary when working in and around historic structures, being a passenger on a boat, hiking on challenging terrain and being a passenger or driver of a motor vehicle. Work involves moderate risks when on inspection trips. Telework: The National Park Service has determined that the duties of this position are suitable for situational and emergency telework only. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.