GENERAL MANAGER (PF Chang's)

Summary About the position: This position is Non-appropriated Fund (NAF) and will be assigned to the P.F. Chang's To Go. Duties Responsible for the economic and efficient management of the franchise restaurant. Ensures all food and beverages meet Air Force (AF) and franchise standards in taste, temperature, freshness, and appearance while adhering to AF and franchise programs and policies. Effectively supervises managers, staff, and oversees recruitment and training of all personnel. Keep team members current on ongoing/upcoming promotions, business trends, and safety issues. Ensures adherence to all health and safety standards. Estimates food and beverage costs and ensures costs are maintained within established parameters. Purchases and maintains supplies, equipment, food and beverages at a level that meets current business trends and minimizes waste. Establishes financial goals, prepares budgets, analyzes financial results, maintains solid financial condition, and keeps expenditures within budgetary limits. Implements higher-level directives, franchise requirements and contract specifications. Formulates procedures and programs to ensure high standards of food and beverage operations consistent with AF and franchise expectations. Strict adherence to policies in customer service. Manages real property resources and provides expert advice on renovations, improvements, and any required construction in compliance with AF and franchise standards. Investigates and resolves food and beverage quality and service complaints. Implements, monitors, reviews, and evaluates menu items, food production, and food service. Develops and implements marketing strategies and special events to maintain market share and grow customer base. Establishes and monitors a cleaning and preventative maintenance program for facilities, equipment and vehicles. Establishes an internal performance management system to ensure proper assignments and reviews evaluation of employee performance. Administers internal control system to preclude or minimize the potential for fraud, waste, and abuse. Arranges for equipment repairs and other services as required. Complies with EEO concepts and security directives and maintains an appropriate work environment. Communicates ideas, contributions, trends and occurrences to other subordinate supervisors, other franchise locations and HQ AFSVC. If interested in applying for this position you may preview the online application: https://apply.usastaffing.gov/ViewQuestionnaire/12847113 Requirements Conditions of employment This position requires the incumbent to complete a background investigation with favorable results. Qualifications Who May Apply: Open to everyone. Applicants will be categorized by preference(s) and/or priority consideration eligibilities. An applicant's eligibility will be determined based on eligibility claimed in the questionnaire and proof of eligibility MUST be provided with application by the closing date, 12/23/2025 Business Based Action, Military Spouse Preference, Outside Applicant Veteran, Spouse/Widow/Parent of Veteran, and Transition Hiring Preference In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if the position allows for qualifying based on education, your transcripts will be required as part of your application. Qualifying Experience: General Experience: Experience that shows progressively responsible administrative, professional, technical or other work which has provided a general knowledge of management principles and practices, OR progressively responsible experience in the functions managed by a manager of a full-service restaurant. Specialized Experience: In addition to general experience, applicant must have specialized experience gained in the operation or management of a government, institutional or civilian restaurant. Preferred Experience: Experience working in a management role with a name brand casual dining restaurant is preferred. Professional certification and/or accreditation in hospitality professional management areas is highly desirable. Condition(s) of Employment: Ability to work an irregular tour of duty, to include weekends, nights, and holidays. Incumbent must satisfactorily complete corporate training and remain in compliance as required by brand or franchise standards. You will be evaluated on the basis of your level of competency in the following areas: Education Some federal jobs allow you to substitute your education for the required experience in order to qualify. This position does not allow for education substitution. FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Additional information Individual must fully meet qualification/eligibility/background requirements for this position. U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. Territory for three (3) or more consecutive years immediately preceding the start of Federal Affiliation or a signed memorandum indicating the installation's decision on the 3-year residency requirement. Male applicants born after December 31, 1959 must be registered for Selective Service. Direct deposit is required. Satisfactorily complete an employment verification (E-Verify) check. A probationary period may be required. Pre-employment requirements must be satisfactorily met prior to Entrance on Duty (EOD). Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Multiple positions may be filled from this job opportunity announcement. And additional selections may also be made from this job opportunity announcement. Selection(s) are subject to restrictions resulting from hiring preferences and priority consideration eligible. This is a Nonappropriated Fund (NAF) position carrying out Morale, Welfare and Recreation (MWR) activities for the Air Force and Space Force. This position is not included in a bargaining unit. Union Name AFGE and Local or Chapter Number 1113. Applicants must be able to provide a REAL ID or present a combination of source identity documents authorized to facilitate access to the installation. Please contact the servicing HR Office with any questions. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Review our benefits