Front Desk Assistant

Summary This position is located in the Brigade Sports Complex (BSC), U. S. Naval Academy's Non-Appropriated Fund Instrumentality (NAFI), Naval Academy Business Services Division (NABSD), Annapolis, Maryland. NAFI is an entity that generates its own funds through its operations, and is not funded by Congress. The Front Desk Assistant is responsible for overseeing all front desk operations in support of the daily activities and programs at the BSC. Requirements Conditions of Employment Must obtain and maintain a secret security clearance – requires 18 years of age. Males born after December 31, 1959 must be registered for Selective Service. Verification of employment eligibility in the United States is required. Probationary period: Full Time and Part Time employees serve a one-year probationary period. U.S. Citizenship is required for Tier 3 Positions. Must be able to understand and communicate in English. Qualifications KNOWLEDGE, SKILLS and ABILITIES (KSAs) for this position are as follows: **Responses must be included on the KSA portion of the online application** Incumbent must have completed four years of education beyond high school; or have 2 years equivalent administrative/clerical support experience; or 1 year equivalent to at least GS-4. Experience with a recreational sports facility is preferred. Incumbent must demonstrate strong verbal and written communication skills and positive customer service experience. Incumbent must have experience and proficiency working with Microsoft Word and Excel, experience with point of sale (POS) software, and the ability to adapt to new programs. Incumbent must have strong organizational skills and experience in leading projects and tasks with minimal supervision. Incumbent must have the ability to multi-task, be a self-starter, and be willing to learn new skills. Additional information The Front Desk Assistant handles the daily operations of the BSC Front Desk and interacts with patrons and Midshipmen. Employees of the BSC also have the opportunity to learn new unique skills, such as: racquet stringing, skate sharpening, ice rink operations, and operation of the ice resurfacers. 8-hour Monday - Friday shifts, with occasional Saturdays in support of events. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.