Information Technology Specialist (SYSANALYSIS)

Summary This position is part of the National Archives and Records Administration. The Executive for Information Services is responsible for the overall success of the Information Technology (IT) program for the National Archives and Records Administration (NARA). The IT activities are involved in every facet of NARA including program and administrative activities. Increasingly, IT is used as a method to improve service to NARA's customers and reduce the costs of providing this service. Learn more about this agency Requirements Conditions of Employment This opportunity is also open to Status Candidates under Announcement ST-12631894-25-SW. Please refer to that announcement for details on open period, eligibility, and how to apply. The experience may have been gained in either the public, private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week on your resume. A one year probationary period may be required. Must successfully complete a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form i-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Obtain and use a Government-issued charge card for business-related travel. Designated and/or Random Drug Testing may be required. Key Requirements: Please refer to "Conditions of Employment." Click "Print Preview" to review the entire announcement before applying. Must be U.S. Citizens or U.S. Nationals. Qualifications You must meet the following requirements by the closing date of this announcement. Specialized Experience for the GS-13: You must have one year of specialized experience at a level of difficulty and responsibility at the GS-12 level in the Federal service or equivalent, which have equipped the candidate with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Specialized Experience for this position is defined as ALL of the following: Experience serving as an IT Operations and Maintenance (O&M) technical lead performing duties such as ensuring O&M compliance with established Agency IT policies and customer requirements, recommending improved business processes and procedures, applying system life cycle management concepts, or performing/monitoring O&M activities in order to develop, maintain, and operate IT systems. AND Establishing metrics to measure and evaluate IT systems and O&M performance. AND Managing steady-state IT systems, services, or products. In addition to specialized experience, individuals must have IT-related experience demonstrating each of the four competencies listed below. 1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail. 2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. 3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. 4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Education This job does not have an education qualification requirement. Additional information We may select from this announcement or any other source to fill one or more vacancies. This announcement may be used to fill like positions in other organizations within the National Archives and Records Administration. This is a bargaining unit position, AFGE Council 260. We offer opportunities for telework, per Agency policy. We offer opportunities for alternative and flexible work schedules, per Agency policy. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.