Window Clerk #555

Summary The Senate Sergeant at Arms is seeking a Window Clerk. The complete vacancy announcement and application can be found on the United States Senate Career Page at https://sen.gov/1VNZQ. This vacancy announcement closes at 7pm EST on the closing date. Late applications will not be accepted. Duties Provides customer support for retail sales of U.S. Postal Service (USPS) stamps, envelopes, and postal cards using an accountable drawer containing postal products and cash. Maintains a supply of stamps and other items for retail sales. Issues and cashes domestic USPS money orders, following USPS and Senate guidelines. Ensures stamp and retail inventories are adequately stocked. Provides information to patrons concerning USPS regulations, mailing restrictions, rates, and other matters involving postal transactions. Performs as a notary public. Other duties as assigned. Requirements Conditions of employment For conditions of employment and citizenship requirements, please visit the job announcement on the United States Senate Career Page at https://sen.gov/YO0NL. Qualifications Other Duties/ Responsibilities Serves as a Notary Public. Required Work Experience At least 2 years of relevant customer service/ cashier experience. Required Special Skills/ Knowledge As part of our hiring process, we may conduct a skills assessment to better understand an applicant’s proficiency in key areas relevant to the role.  Customer service and active listening skills. Ability to communicate effectively. Ability to understand basic accounting practices. Knowledge in Microsoft products. Ability to speak to Senate staff, and the public, when answering questions or fulfilling service requests. Desired Qualifications  Strong customer service, communication, and interpersonal skills, with the ability to engage courteously and professionally with a diverse customer base. Experience handling cash and maintaining an accountable drawer with accuracy and integrity. Strong organizational skills and attention to detail, particularly in recordkeeping and transaction processing. Ability to work effectively in a fast-paced, customer-driven environment while managing multiple tasks. Familiarity with retail systems software, or the ability to learn office-specific systems such as Retail Systems Software (RSS). Working Conditions Since this position requires onsite presence in support of the U.S. Senate when in session, this position requires the employee to be available and prepared to work during government shutdowns, in inclement weather, on holidays, and during late night, overnight, and weekend sessions. In the context of government furloughs, this position is considered excepted. This position directly supports essential services of the U.S. Senate. As such, this position requires the employee be available and prepared to work during government shutdowns, in inclement weather, on holidays, weekends, and during late nights to ensure essential services to the Senate continue without interruption. In the context of government furloughs, this position is considered excepted. Work requires extended periods of being sedentary, bending, and safely lifting objects up to 100 pounds of shared weight. Exposes employees to dust. Employees are required to wear a uniform. Education High School/GED. Additional information The Sergeant at Arms is an equal opportunity employer in accordance with the requirements of Senate rules, regulations, and applicable Federal Laws. This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis. Please email [email protected] with “Applicant Accommodation” in the subject line. No moving, relocation or pre-employment travel expenses will be paid for this position, or while in application for this position. Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits. Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.