Member Services Manager NF-04

Summary This position is open only to those residing within the local community area, approximately with 100 km (one hour) of Kaiserslautern, Germany. This position is located at Stars and Stripes Europe Headquarters, Kaiserslautern, Germany. Learn more about this agency Requirements Conditions of Employment Direct Deposit and Social Security Card is required Meet qualification/eligibility/background requirements for this position A one year probationary period may be required Completion of a satisfactory National Agency Check with inquiries (NACI). Must be able to travel 25% TDY. Qualifications A 4-year degree at an accredited U.S. university in business, marketing or liberal arts or equivalent job experience of 5 years in the field of member/customer and marketing services development and management. Excellent project development and management skills, including time management and the ability to work with external resources. Practiced in negotiating workable solutions with others in a positive, productive manner. Experience using Adobe and Microsoft Office products for report creation, data analysis, charting and presentations. Two to four years specialized experience in establishing and managing the member and marketing services for a trade association, nonprofit, or other member-driven enterprise that relates directly to the duties described above. Two or more years as a manager/supervisor of 5+ people. PREFERRED REQUIREMENTS: The best candidates will have superior communications and cross-functional leadership skills, with a demonstrated ability to analyze medium to large data sets and present as cogent reports at varying levels of the organization. An advanced degree in Advanced degree in business management, entrepreneurship or marketing with five or more years of specialized experience in managing marketing services as described above. Experience with U.S. government procurement and contracting. Familiarity with print and digital media content development, production and delivery. Additional information Manual Application: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 15:00 on the closing date of the announcement in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Employment Overseas provides a lot of additional benefits & entitlements, for information click JOHAN SWINDLER, [email protected] Applicants must comply with the Exceptional Family Member Program, for information click here Please check out our Applicant Information Kit to view additional information you may find useful when applying for our jobs. (Click here to view kit or copy this URL: https://publicfileshare.chra.army.mil/index.php/s/uIDfgOMr6PWHHGS/download?path=/&files=NAF%20Applicant%20Information%20Kit.pdf ) Read more Benefits Review our benefits