OPERATIONS ASSISTANT (SECURITY), NF-02

Summary This position is located at Dragon Hill Ldoge at Yongsan, South Korea. It is the applicant's responsibility to read all sections and associated links in this vacancy announcement. Application Information Kit Duties Serves as an Operations Assistant with the primary responsibility for maintaining order and harmony of patrons, and securing the facilities and grounds at an Armed Forces Recreation Center (AFRC) located on a military installation. Monitors operations to ensure smooth running of AFRC Dragon Hill Lodge throughout the day and adherence to established schedules of activities and priorities. Respond to medical emergencies and to perform needed first aid, including CPR and the use of an AED. Know how to respond to and correct problems (if required) with the fire alarm system and when to contact maintenance personnel for immediate service. Be able to program, interrogate door locks, and make keys for employees, contractors and guests on an RFID lock system. Know how to operate a keywatcher system. Correct issues/problems with in-room guest safes. Respond to disturbances and be able to determine if local law enforcement must be contacted. Must know, understand and enforce evacuation, force protection, safety and security plans, policies and procedures. Alert and direct first responders during emergencies. Be able to take a statement from a guest or employee and write incident/information reports, attach required material and forward to responsible resort departments as required. Perform security at designated area and patrol resort grounds. Make routine checks of gates, doors, buildings and equipment ensuring safety and security. Maintain resort keys and issue to employees and contractors as required. Escort personnel within the resort as needed. Maintain log of authorized visitors. Perform vehicle inspections when required. Perform customer service work that contributes toward the well-being of our guests and employees which includes check ID cards of persons entering the resort and providing directions. Use tact and diplomacy to deny entrance to unauthorized personnel or to remove those not adhering to the resorts policies. Ensure compliance with fire, safety, and security standards. Be familiar with calendar of events in order to inform guests/patrons of scheduled events. Maintain assigned area in a clean and orderly manner. Report all maintenance issues immediately to a supervisor or maintenance department for repair. Requirements Conditions of employment Social Security Number must be verified upon selection. Failure to provide all of the required information by the closing date as stated on the vacancy announcement may result in an ineligible rating or may affect the overall rating. Appointment is subject to satisfactory completion of a National Agency Check with Inquires (NACI) and all pre-employment checks in accordance with AR 215-3. Direct deposit of pay is required. This is a local vacancy announcement for U.S Citizens eligible under country Status of Forces Agreement (SOFA). Ordinarily residents in Korea are NOT eligible. One year probationary period is required. Required to work on rotating shifts to provide coverage on evenings, weekends, holidays and other situations. This position requires employees to wear a uniform. Must obtain First aid, to include CPR and use of AED within the first 60 days of employment. Qualifications Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities (KSAs) as they pertain to this position. A qualified candidate must possess the following: Related experience as described above. Previous security experience preferred. Must possess excellent customer service skills. Be able to read, understand and follow safety and security plans, policy, and procedures. Must be able to speak English clearly to give direction and explain policy. Must be able to operate and use various safety and other electronic and automated equipment (fire alarm, CCTV, radios, computers, etc.). The ability to work a rotating schedule that may include evenings, nights, weekends and holidays. Experience or knowledge with Microsoft Office software. Education This job does not have an education qualification requirement. Additional information Area of Consideration: This job is open to candidates who are U.S. citizens currently residing in Seoul or within commuting distance, with a valid visa stamp. PCS Costs Payment of Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest. Allowances and Differentials This job falls under the Federal Wage Schedule (FWS) pay system. FWS employees earn overtime pay for working more than 8 hours in a day or more than 40 hours in a week - whichever gives the employee more benefit. Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays. Employees may also be eligible to receive extra pay if the majority of their scheduled hours falls after 3:00 PM. This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander. Foreign overseas allowances, cost of living (COLA), and differentials will not be paid, contingent upon eligibility. Applicants must comply with the Exceptional Family Member Program. For more information, go to https://www.militaryonesource.mil/special-needs/efmp/. Your Application may be Considered for Multiple Opportunities: After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals from this announcement may occur for up to 90 days after the closing date. Discover Your Path to Success! Before you apply, take a moment to explore our Applicant Information Kit - your go-to guide for understanding our hiring process and making your application stand out. Inside, you'll find helpful tips, insights, and everything you need to feel confident and prepared. Click here to view the kit or copy and paste this link into your browser: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities. Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.For a slideshow presentation regarding these benefits, please click the link below. Review our benefits