BUSINESS DEVELOPMENT SPECIALIST

Summary Announcement may be used to fill similar positions within 90 days of the closing date. This position is also being announced concurrently under Merit Promotion (MP) procedures vacancy number:M25-MJ-12620654-OSB. Applicants who wish to also be considered under MP must apply to both vacancies separately. About this agency Learn more about this agency Requirements Conditions of Employment U.S. Citizenship Background and Security/Suitability Investigation You may be required to serve a one year probationary period Specialized experience MUST be documented on your resume Current or Former Political Appointees: If you are, or have been employed in the last 5 years, you must disclose this information. Failure to do so may result in disciplinary action including removal from Federal Service. Qualifications Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work): To qualify for the GS-07, you must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-05 level in the Federal Government or other equivalent pay systems. Specialized experience includes: Experience in providing customer service to clients; Experience and/or knowledge with providing support to business development activities; Experience managing customer interactions in a contact center environment; Experience in using databases to support business functions such as to enter and record information; review data for accuracy; create and present reports based on data; OR 1 full year of graduate level education leading to such a degree (finance, business administration, economics, or related fields) that has equipped me to perform the major duties of this position. (Transcripts must be provided if qualifying based on education.) OR A combination of graduate level education and specialized experience that has equipped me to perform the major duties of this position. (Transcripts must be provided if qualifying based on a combination of education and experience.) Specialized Experience (Credit for Specialized Experience on resume must reflect 40 hours/Full-time per week for each period of work): To qualify for the GS-09, you must have one (1) year of specialized experience that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to at least the GS-07 level in the Federal Government or other equivalent pay systems. Specialized experience includes: Experience in providing customer service to clients; Experience and/or knowledge with providing support to business development activities; Experience managing customer interactions in a contact center environment; Experience in using databases, such as a customer relationship management system (CRM) to support business functions such as to enter and record information, review data for accuracy; create and present reports based on data. OR A Master's Degree or equivalent graduate degree or two years of progressively higher level graduate education leading to a Master's degree or equivalent graduate degree (finance, business administration, economics, or related fields) . (Transcripts must be provided if qualifying based on education.) OR Combination of Experience and Education: Only graduate education in excess of the amount required for the GS-07 grade level may be used to qualify applicants for positions at the GS-09 grade level. Therefore, only education in excess of one full year of graduate level education may be used to combine education and experience. ****NOTE: You must submit proof of your education at the time of application in order to receive consideration.***** If you are combining both education and experience to qualify for this level, equivalent combinations of education and experience are qualifying for this grade level. For qualification determinations, your resume must contain the following for each work experience listed: Organization/Agency's Name Title Salary (series and grade, if applicable) Start and end dates (including the month and year) Number of hours you worked per week Relevant experience that supports your response to the specialized experience that is stated in the job announcement If your resume does not contain this information, your application may be marked as incomplete and you will not receive consideration for this position. NOTE: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications and your application may be marked as incomplete/ineligible and you will not receive consideration for this position. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Part-time and/or unpaid experience related to this position will be considered to determine the total number of years and months of experience. Be sure to note the number of paid or unpaid hours worked each week. Foreign Education: If you are qualifying by education and/or you have education completed in a foreign college/university described above, it is your responsibility to provide transcripts and proof of U.S. accreditation for foreign study. Please visit the following links for more information: http://www.naces.org http://www.fceatlanta.com Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Additional information on the qualification requirements is outlined here. All requirements must be met by 12/10/2024, the closing date of the announcement. Education Additional information Current or Former Political Appointees: Pursuant to the Office of Personnel Management (OPM) oversight authority under section 1104(b)(2) of title 5, United States Code (U.S.C.) and section 5.2 of title 5, Code of Federal Regulations, OPM requires agencies to seek their approval prior to appointing any current or former political appointee to a permanent position (without time limits) in the civil service. A former or recent political appointee is someone who held a political appointment covered by OPM's policy within the previous 5-year period. OPM's oversight in this area safeguards merit system principles as well as fair and open competition free from political influence. If you are currently employed, or have been employed within the last 5 years, you must disclose this information. Failure to disclose this information could result in disciplinary action including removal from Federal Service. Please visit the following link for the types of political appointments. Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: These programs apply to employees who have been involuntarily separated from a Federal service position within the competitive service or Federal service employees whose positions have been deemed surplus or no longer needed. To receive selection priority for this position, you must: 1) meet CTAP or ICTAP eligibility criteria; 2) be rated well-qualified for the position with a score of 80 or above based on the competencies listed above; and 3) submit the appropriate documentation to support your CTAP or ICTAP eligibility. For more information, please click here. Veterans: All veterans must meet the qualification requirements of the position for further consideration. For more information on veterans' preference, please click here. Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be made on a case-by-case basis. Ethical Standards/Financial Disclosure: EXIM is committed to the highest ethical standards. As an employee, you will be covered by the criminal conflict of interest statutes and the Standards of Ethical Conduct for Employees of the Executive Branch. You will be required to complete new employee ethics training within 3 months of your appointment. If this position is subject to financial disclosure requirements (either public or confidential depending upon your position), you will be required to complete a new entrant financial disclosure report within 30 days of your appointment. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.