Managing Director

Summary This Managing Director position is located in the Bureau of Consular Affairs (CA), Passport Services Directorate, Passport Issuance Operations.  As the public face of the Department of State for millions of people around the world, CA is responsible for the welfare and protection of U.S. citizens abroad, the issuance of passports and other documentation to citizens and nationals, and the protection of U.S. border security and the facilitation of legitimate travel to the United States.   Learn more about this agency Requirements Conditions of Employment U.S. Citizenship is required. Must be able to obtain and maintain a Top Secret/SCI security clearance. Incumbent will be subject to random drug testing. Requires a financial disclosure statement, OGE-278. Verification of employment eligibility in the United States is required. This position is a drug-testing designated position subject to random testing for illegal drug use. Appointment will be subject to the applicant's completion and favorable adjudication of a background security investigation. The Ethics in Government Act, PL 95-521 requires the applicant selected for this position submit a financial disclosure statement, OGE-278, prior to assuming the SES position, annually, and upon termination of employment. Qualifications Unless you are currently serving under a career Senior Executive Service (SES) appointment, are eligible for reinstatement into the SES, or have successfully completed a SES Candidate Development Program approved by OPM, you must submit separate narrative statements covering each of the Executive Core Qualifications (last five vacancy assessment questions).  Applicants must also submit separate narrative statements covering each of the Mandatory Technical Qualifications (listed below) in order to receive consideration for the position.  To view additional information on the proper preparation of Executive Core Qualification statements available on the Office of Personnel Management's website please click here.  When responding to the Mandatory Technical Qualifications (MTQs) and Executive Core Qualifications (ECQs), you must clearly show that you possess the experience, knowledge, skills, and ability to perform the duties of this position.  Your narrative responses to each of the MTQs and the ECQs should be clear and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments with results of your actions, policy initiatives and level of contacts.  Include in your responses all efforts/accomplishments related to diversity, equity, inclusion, and accessibility (DEIA) initiatives.  Your narratives are limited to two (2) pages per each MTQ and ECQ.  Applicants' failure to respond to MTQs and ECQs, and exceeding required page limits will be marked “ineligible.”   Applicants who use "see resume" as a response will not receive consideration for the position. For this position applicants must submit a narrative statement that address the following mandatory technical qualification: Your experience should explicitly demonstrate the following: MTQ 1: Demonstrated ability to plan and manage a major component of a national program delivering customer-focused products and services to large segments of the U.S. population that provided a comprehensive range of services enabling the program to function at optimal levels of effectiveness and efficiency. MTQ 2: Demonstrated experience in successfully managing a large organization subdivided into subordinate units that included developing and monitoring the organization’s goals, objectives, policies, plans, and priorities, overseeing the work of the organization through subordinate supervisors/managers, establishing and maintaining an organizational structure that promoted collaboration, cooperation, and operational efficiency and effectiveness, and ensuring that the organization was fully staffed with a diverse and inclusive workforce capable of successfully accomplishing short- and long-range organizational goals and objectives. If you do not possess the mandatory technical qualification described above, you may be considered ineligible for these positions. Additional information SOCIAL SECURITY NUMBER - Your Social Security Number is requested under the authority of Executive Order 9397 to uniquely identify your records from those other applicants who may have the same name. As allowed by law or Presidential directive, your Social Security Number is used to seek information about you from employers, schools, banks, and others who may know you. Failure to provide your Social Security Number on your application materials will result in your application no being processed. SELECTIVE SERVICE - If you are a male applicant born after December 31, 1959, you must certify at the time of appointment that you have registered with the Selective Service System, or are exempt from having to do so under Selective Service law. REASONABLE ACCOMMODATION - This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Office of Employee Relations, Disability/Reasonable Accommodations Division, at (202) 261-8180.  The decision on granting reasonable accommodation will be on a case-by-case basis. TELEWORK - If eligible, telework agreements may be permitted with supervisory approval.  This position is not eligible for remote work. EQUAL EMPLOYMENT OPPORTUNITY - The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. EMPLOYMENT ELIGIBILITY VERIFICATION PROGRAM (E-Verify) – U.S. law requires organizations to employ only individuals who may legally work in the United States - either U.S. citizens, or foreign citizens who have the necessary authorization. This agency utilizes E-Verify to compare information from the Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration (SSA) records to confirm employment eligibility. If the employee’s information does not match DHS and/or SSA records, the employee is given an opportunity to resolve the problem. If eligibility cannot be verified, employment will be terminated. Read more Benefits A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.