Outreach Services Assistant Director NF-03
Department of the Army - United States Army Installation Management Command
•
Fort Hood, Texas
Company
Department of the Army - United States Army Installation Management Command
Location
Fort Hood, Texas
Type
Full Time
Job Description
Summary
This position is located at Parent & Outreach Services, Fort Hood, Texas.
Morale Welfare and Recreation (MWR) Child and Youth Services (CYS) Employee Childcare Fee:
First Child: 100% childcare fee discount (all CYS employees)
Second and Subsequent Child: 25% childcare fee discount (all CYS employees)
Available to MWR CYS Regular and FLEX (working a minimum of 15 hours)
Incentives and Bonuses
Incentives and bonuses will not be paid.
Duties
Serves as the Assistant Director for the Child and Youth Services (CYS) Parent and Outreach Services program by assisting in the planning, oversight and implementation of Parent Central Services.
Assists with the recruitment and hiring of qualified personnel utilizing Army Standard Position Descriptions.
Utilizes and monitors the Child and Youth Management System (CYMS) database to collect and ensures CYS Services information on patron, patron fees, enrollment, waiting list, funding requirements and program activities are current and accurate.
Implements an active program encouraging parent involvement, and providing parent education opportunities.
As a team member, helps implement procedures in assigned areas including fee policies, waiting list and child placement procedures, and registration/enrollment.
Requirements
Conditions of employment
Direct Deposit and Social Security Card is required.
Meet qualification/eligibility/background requirements for this position.
A one-year probationary period may be required.
Satisfactorily complete an employment verification (E-Verify) check.
Must be at least 18 years of age at the time of appointment.
Subject to satisfactory completion of all pre-employment checks in accordance with AR 215-3, para.2 to include a Child Care Tier 1 background investigation.
The Crime Control Act must be successfully completed and maintained.
Satisfactory performance, successful completion of training requirements and demonstrated on the job competency is required.
Travel to on and off post locations required.
Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy to include annual influenza vaccinations.
Travel to and off post locations required.
Qualifications
Resumes must be two pages (or less). Resumes should clearly demonstrate the applicant's relevant experience, skills, knowledge and abilities as they pertain to this position.
A qualified candidate must possess the following:
Successful completion of an undergraduate Degree that included or was supplemented by major study (at least 24 semester hours) in fieldwork, which directly relates to CYS Services such as early childhood/elementary/secondary/special education, child/youth development, psychology, youth program administration, or closely related field.
OR
A combination of education and experience - courses equivalent to a major in a subject matter field (24 semester hours) appropriate to position (see above), plus appropriate experience or additional course work that provided knowledge comparable to that normal acquired through the successful completion of the 4 year course of study described above.
In addition, all candidates must possess:
1. At least 24 months working with child and/or youth programs.
2. Experience in child and your program administration.
3. The ability to plan and organize problems to identify significant factors, gather pertinent data and recognize solutions.
4. Ability to communicate effectively orally and in writing in English.
5. The physical ability to lift and carry up to 40 lbs., walk, bend stoop and stand on a routine basis. Duties may involve working indoors and outdoors.
In addition to the above qualifications, candidates who possess the following qualifications will be considered "Highly Preferred" or "Best Qualified":
Highly Preferred candidates will possess the following:
Do you have experience in ALL of thefollowing criteria:
At least two years' experience working in Parent Central Services processing and completing Child and Youth Services (CYS) registrations?
At least two years' experience utilizing the Child and Youth Management System (CYMS) database (input, retrieval, maintenance, reports) to collect and ensure patron information fees, enrollment, and program activities are current and accurate.
At least two years' experience managing the waitlist process to include MilitaryChildCare.com
At least two years' experience reviewing and processing Multidisciplinary Inclusion Action Team (MIAT) paperwork
Applicants meeting the Highly Preferred criteria will be referred first to the Selecting Official.
Note: This experience must be clearly listed on your resume to be considered for highly preferred status.
Education
Proof of education is required at the time of application, if applicable
Additional information
Area of Consideration
This job is open to candidates who live within the local commuting area of Fort Hood, TX? The local commuting area is defined as a 60 mile radius. Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) Preference eligible candidates are included in the area of consideration.
Manual Application Option
If you are unable to apply online, you can complete a paper application. To get started, contact servicing NAF Human Resources representative or office listed in the Agency Contact Information section (at the bottom of this announcement) to request a copy of the application form.
Be sure to submit your completed application form, along with your resume and any required supporting documents, no later than 3:00PM CST on 12/29/2025 to ensure timely processing.
Important: Incomplete applications, including missing responses to questionnaire items may result in an ineligible rating.
PCS Costs
Payment of Permanent Change of Station (PCS) costs are not authorized based on a determination that a PCS move is not in the Government's interest.
Allowances and Differentials
This job is part of a pay-banded system. Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.
Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.
Important Information Regarding Access to Certain Federal Facilities:
Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See https://www.tsa.gov/real-id for details.
Your Application may be Considered for Multiple Opportunities:
After you apply, your application remains valid for 90 days and may be referred to hiring officials as new vacancies arise. Additional referrals may occur for up to 90 days after the closing date.
This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.
Discover Your Path to Success
Before you apply, take a moment to explore our Applicant Information Kit, your go-to guide for understanding our hiring processes and making your application stand out.
Inside you will find helpful tips, insights, and everything you need to feel confident and prepared.
Click this URL to view the kit: https://publicfileshare.chra.army.mil/Applicants/NAF_Applicant_Information_Kit.pdf
Other
This is a Regular Full Time position with a minimum work week of 40 hours and eligible for benefits.
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Working for Army Non-Appropriated Funds (NAF) can offer numerous advantages. Army NAF employment can provide a sense of pride and fulfillment, as you'll be supporting communities comprised of military and civilian personnel, and their families, which contributes to the Department of Defense's overall mission. We offer a wide range of career opportunities, including jobs in childcare, recreation, hospitality, and more. Many employees have opportunities for professional development, including training, education, and certification programs to help towards career advancement. As an Army NAF employee, you'll have access to some on-base facilities, including fitness centers, libraries, and many other amenities.
Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. NAF flexible employees, working in the United States or a U.S. citizen or spouse or child of a U.S. citizen working for a NAFI in a foreign area, are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
For a slideshow presentation regarding these benefits, please click the Review Our Benefits link below.
Review our benefits
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Date Posted
12/26/2025
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