Account Coordinator

Location: Scottsdale, AZ (Old Town)

The Account Coordinator role is an entry-point for a career in Account Management. While B2B and software sales or account management experience are not required, they can be a differentiator.

Competitive Salary and Fantastic Benefits

Paid, In-House Training: We will teach you everything you need to know to be an effective Account Coordinator. And you'll earn your full rate of pay for all training time.

Big Company Benefits: You'll get full 🏥 Health/Dental/Vision Insurance coverage (plus 75% of Spouse/Family coverage too), 💰 401(k) with generous matching, 11 Company Holidays per year, and 🏖 20 PTO/Vacation days, plus we give employees off for Winter Break at the end of the year!

Incredible Travel Opportunities:

We bring our team together for regular in-person meetings to ensure that you build real relationships that will outlast your time at the company. These meetings are in cities around the US, including Scottsdale, Austin, Orlando, New Orleans, San Diego, Las Vegas, and New York City.

Awesome Office Atmosphere

Our Scottsdale office is located in the heart of Old Town Scottsdale. We have a gorgeous spacious office with huge windows (☀️), free drinks, craft coffee (☕️), and free catered breakfast every day.

That's right: Free Breakfast Every Day! 🍳🥓

Our Old Town location gives you direct access to the most amazing lunch and happy hour spots.

About the Account Coordinator Role

The Account Coordinator is the logistical keystone for the Account Management team when working with our existing customers. You coordinate meetings with our Account Managers, and ensure they have updated information on our customers to maximize their effectiveness.

This is not an outbounding/prospecting role. We will give you a steady stream of existing clients who are positioned for upgrades and/or renewals.

In this role, you will be:

• Leveraging various platforms such as ZoomInfo, LinkedIn Sales Navigator, and more to ensure our customer information is up to date
• Identifying opportunities amongst our existing customer base
• Setting appointments with Files.com AMs to further engage with our customers
• Learning the entire Account Management process at Files.com and experiencing Account Management at a successful software startup.

About Files.com
Files.com is an enterprise secure file transfer & automation app with over 6,000 paying business customers, including Target, Canonical, UPS, Leica, DirecTV, GoPro, Marriott, and more.
Files.com was bootstrapped by our founder and has been profitable since its founding in 2010. We recently raised $46.5 million of growth equity from Silicon Valley-based Riverwood Capital to accelerate our growth.