Account Management Lead

About Us 

At Topsort, we're reshaping the e-commerce landscape with our cutting-edge growth media infrastructure and tools. We believe in making advertising intuitive, intelligent, and genuinely cool, without any of the creepy ads or cookie-obsession (well, maybe just the chocolate ones). In a rapidly changing industry, we're on a mission to democratize monetization access for all and ensure that advertising doesn't leave any brand or seller feeling confused or overwhelmed.

Our team is all about straightforward communication, embracing feedback without taking it personally, and fostering a super collaborative environment. We thrive on working together, lifting each other up, and getting things done with a sense of urgency. We're the kind of team that loves making bold choices, sharing extraordinary opinions, and maintaining a 100mph pace. No endless meetings here – if it can be done today, we're all about getting it done today.

What you will do at Topsort

• Lead and manage the post-sales process at Topsort;
• Develop and maintain extraordinary relationships with customers to ensure a great customer experience and retention while helping to grow our incremental revenue;
• Hit ad spend targets for Topsort’s ICPs (retailers, marketplaces) via training, product enablement, as well as collaborating with data science and getting demand from agencies and brands;
• Be a subject matter on Topsort’s products, ad sales, retail media.

What we expect from you

• Strong Bachelors or Masters in Engineering, Data Science, or MBA from a top university;
• Deep understanding of Advertising and E-commerce performance marketing;
• Strong hustle, entrepreneurial spirits, and relentless drive to win and get it done;
• Ability to drive urgency and play “proactive” in the post-sales process with big enterprise prospects;
• Ability to travel to meet customers, and work in our Boston hub (located in somerville) 4 days a week.

What is it like to work at Topsort?

• Direct and Speedy: We give candid feedback, push each other to set higher goals and produce more impact by always thinking “how do we do this faster and better”.
• Embrace a Sports Team Mentality: We are all helpful and collaborative internally. You are ultimately surrounded by just different people that are all here to help you get the job done and shine as team.
• Constant Improvement: The best way to grow is by doing, Topsort team is made of action-driven, intelligent, and curious individuals who are constantly seeking improvements and reinventions that lead to be a better output and never content with the status quo.
• Silicon Valley to the World: We were born in the pandemic by Stanford and Harvard alum cofounders who offers remote-working options with coworking memberships and (at least) once a year in person offsite gathering.
• Valued for Your Individuality: From personalized birthday gifts to work anniversaries, and management training program or in-person gatherings or career talks and mentorships, part-time DJs and tik-tok vloggers are also commercial leaders and technical staff at Topsort. We don’t take management with a cookie cutter approach - but rather we cherish your quarkes and think it makes us stronger.
• Of course, 401k, dental, medical and vision insurance - and we continually add to our benefits package based on employee preferences and feedback, ensuring that we take care of our team in the best possible way!

Topsort is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Are you ready to apply? Email [email protected]

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