Account Manager
Company
BorgWarner
Location
Other US Location
Type
Full Time
Job Description
Key responsibilities
- Represents the business unit in a professional, positive manner.
- Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary.
- Oversee sales and commercial management for customer programs of the assigned customer accounts. This includes but is not limited to RFQs, engineering changes, contract management, documentation of customer-owned tooling, customer portal management, VA/VE activities, capacity management and negotiations, mentorship of plant employees new to the customer, etc.
- Articulate a clear understanding of our global industry market trends, competitor position & strategies, and customer development trends and direct relevant information to the appropriate functional teams for consolidation in forecast and market sensing processes.
- Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth of the assigned accounts.
- Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided to the customer and competitive alternatives.
- Responsible for the development, execution, and leadership of New Business Opportunity (NBO) plans, tracking and recording progress toward sales objectives with regular reporting to Business Unit Management.
- Monitors program launch activities to confirm change management is properly executed internally and externally, ensuring program commitments are achieved through launch & series production.
- Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursue corrective action plans as appropriate.
- Leading customer commercial contracts execution by negotiating and coordinating with the BorgWarner legal counsel if necessary, ensuring compliance with BorgWarner commercial policies.
- Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments.
- Provides global coordination on customer issues where required.
- Shares and seeks information outside of his/her BU.
What we're looking for
- Bachelor's Degree (commercial/technical preferred)
- General Motors Account Management Experience (Preferred)
- 4+ years OE Automotive Account Management and/or other relevant Automotive experience (minimum)
Internal Use Only: Salary
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Date Posted
04/11/2023
Views
1
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