Account Manager

We open up your world with every drive

Would you like to work on the development of roof systems for future car models together with some of the market leaders in the automotive industry? Inalfa Roof Systems is a world leading supplier for OEM automotive roof systems and still growing strong. Are you ready to grow with us?

Are you ready to shift into the next gear of your career? As an Account Manager within Inalfa you are in the driver's seat for maintaining and expanding relationships with assigned accounts. The Account Manager will serve as the primary point of contact, ensuring customer satisfaction, identifying new business opportunities, and maximizing revenue growth. This role involves understanding client needs, collaborating with internal teams, and developing strategic plans to achieve sales targets and objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIESinclude the following. Other duties may be assigned.

• Successful support and administration of product applications, Request for Quotation's (RFQ), Purchase Orders (PO's) and awarding of new business
• Assistance in interface between functions to assure timely, cost effective, related results
• Manage customer requests in a timely resolution
• Create sales contracts in Infor for new level parts and price changes
• Create sales orders and Infor project orders for non-productive shipments
• Manage requests for invoices for all tooling and special build parts; track payment status for tooling
• Provide administration for Covisint/GM SupplyPower and other customer web portals
• Prepare correspondence, spreadsheets, reporting and other written information for internal and external distribution
• Maintain PO log and complete reporting of pricing status via monthly Snapshot meetings
• Establish and maintain agreed scope and statements of work
• Coordinate account deliverables, including attending internal engineering change meetings
• Commercial representation internally on running business
• Manage Service Parts aftermarket business directly with the assigned OEM
• Establish relationship with appropriate customer contacts
• Other internal contract management, budget, and order entry duties as assigned

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibility.

IATF 16949 RESPONSIBILITIES

Adhere to all TS16949 procedures as related to the department function

QUALIFICATIONSTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Be able to read and interpret financial reports and legal documents

• Provide effective oral and written reports to management and customer

• Problem solving skills

• Create and maintain account planning in automated tracking scheme as advised

• Skilled in resource planning

• Strong written and verbal skills

• Understanding of applicable industry/customer nomenclature

EDUCATION AND/OR EXPERIENCE

Bachelor's Degree in Engineering, Business or Marketing is preferred. Work experience in Program Management or Account Management preferred. Equivalent combination of education and experience will be considered.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of top managers, clients, customers, and/or boards of directors.

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, and Outlook required.

ERP Baan or Infor10 experience preferred.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS AND ABILITIES

Preferred knowledge of:

Planning and quoting processes and tools

Scope of work structure

Gantt charts (plan for builds, longest lead part only)

Costed Bill of Materials and margining

Break-even/cash flow analysis

Researching, quoting and approval of part changes

Open Issues Matrix

PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to walk and to sit; use hands to manipulate objects, tools, or controls; reach with hands and arms. The employee is occasionally required to stand, stoop, kneel, crouch, or crawl; and to talk and hear. The employee must regularly lift up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds. Specific vision abilities include close vision, color vision, peripheral vision, depth perception and the ability to focus.

WORK ENVIRONMENTThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate.

Benefits:

• Paid vacation
• Paid sick time
• Healthcare, dental, prescription drug insurance plans
• Company paid and voluntary life insurance plans
• Disability benefits

What can you expect from us?

• Paid vacation.
• Paid sick time.
• Healthcare, dental, prescription drug insurance plans.
• Company paid and voluntary life insurance plans.
• Disability benefits.

Our Core Values areOne Inalfa, Ownership, Ambition and Progress.

WE ARE IN IT TO WIN IT!

Does this sound interesting to you? Don't hesitate and submit your application today.

LocationAuburn Hills Headquarters

Time TypeFull time

Contact PersonTina Mors