Account Manager | Groceries & Retail

About the Role

As an Account Manager, you will be at the forefront of driving growth by strengthening existing partnerships and establishing new ones! You'll act as a strategic partner for our clients, developing Joint Business Plans (JBP), leading key initiatives, and crafting innovative sales strategies to achieve Uber's sales goals. In addition, you'll ensure seamless account management, collaborating closely with operations, merchandising, and catalog teams to optimize our partners' success.

What You'll Do

• Lead commercial relationships for retail categories within Uber Eats, developing and executing Joint Business Plans (JBP) while driving strategic growth.
• Manage multiple merchant partnerships through weekly, monthly, and quarterly business reviews.
• Collaborate with catalog and operations teams to enhance the consumer experience.
• Develop and implement strategies to improve key performance indicators and promotional plans tailored to each category and specialty store.
• Oversee financial tasks, including invoicing and managing overdue accounts.

What You'll Need

• Experience in sales or trade marketing, particularly in mass consumption companies and/or retail.
• Strong analytical, presentation, and sales skills to identify challenges and implement effective solutions.
• Outstanding executive communication skills, fostering strong partnerships and teamwork.
• Data-driven mindset with the ability to identify, quantify, and execute opportunities.
• English proficiency is key!

Preferred Qualifications

• Ability to manage multiple merchant relationships while ensuring attention to detail and swift execution.
• Proficiency in Salesforce and Excel/Google Sheets, with a curiosity for reporting, data analysis, and process improvement.
• Experience working remotely with international teams.
• Strong prioritization and time management skills to handle multiple projects efficiently.

Excited about this opportunity? Apply now and help shape the future of Uber Eats!

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together.

Offices continue to be central to collaboration and Uber's cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

*Accommodations may be available based on religious and/or medical conditions, or as required by applicable law. To request an accommodation, please reach out to [email protected].