Account Manager (Real Estate)

Were looking for a client-focused Account Manager to join a leading real estate agency in Victoria specializing in residential and commercial sales rentals and property management. In this role youll build and maintain strong client relationships deliver exceptional service and help drive business growth through repeat and referral clients. Work Hours: 40hours/week (full-time); AU working hours Work Set-Up: Remote (PH-based); Independent Contractor Salary: $1440-1600 Key Responsibilities:

• Build and manage strong relationships with property owners buyers investors and tenants.

• Serve as the main contact for a client portfolio handling inquiries and offering expert guidance.

• Conduct regular client check-ins to ensure satisfaction and identify upsell opportunities.

• Coordinate with sales and property management teams to deliver a seamless client experience.

• Generate leads and referrals through networking meetings and community involvement.

• Deliver performance reports market insights and property recommendations to clients.

• Support contract negotiations renewals and terms to drive client retention.

• Stay current on Victorias real estate trends regulations and industry best practices.

Role Requirements:

• Demonstrated experience in account management real estate or other client-facing roles (preferably within the real estate sector)

• Exceptional interpersonal and communication skills with a proven ability to build trust and lasting client relationships

• Solid understanding of the Victorian real estate market including relevant property laws and regulations

• Strong negotiation and problem-solving skills with a focus on achieving positive outcomes

• Highly organized with meticulous attention to detail and a proactive approach to task management

• Possession of a Real Estate Agents License or willingness to obtain one is highly regarded

• Proficient in CRM systems and the Microsoft Office Suite

Application Process:

• Initial Interview

• Final Interview