Account Manager, Senior

Position SUMMARY

The Senior Account Manager has overall commercial responsibility for one or more of the Account's customers. Works with Engineering and Manufacturing Operations to create and implement strategies for maximizing current business and obtaining new business at the assigned OEM(s). Takes a leadership role in coordination of new business quotations.

KEY ROLES AND RESPONSIBILITIES

• Represent the business unit in a professional, positive manner.
• Develops (with input from cross-functional teams) and deploys comprehensive customer strategies that improve the profitability and growth.
• Articulates a clear understanding of our market share, competitive position, and profitability at each assigned account.
• Works in conjunction with sales management to deploy comprehensive pricing strategies which are market driven, based on value provided the customer and competitive alternatives.
• Develops and deploys the customer interface strategy (points of contact, frequency) and builds strong rapport with key decision makers, developing coaches and sponsors as necessary.
• Develops proactive new business opportunity (NBO) plans, tracking and recording progress toward sales objectives.
• The person is responsible for driving/leading Acquisition Plan, delivering and executing the plan.
• Monitors market dynamics, including customer and competitor developments and funnels relevant information to the appropriate sales management for consolidation in our market sensing process.
• Takes ownership of total customer satisfaction, monitoring our performance on key supplier metrics and pursuing corrective action plans as appropriate.
• Develops sales forecasts for use in the LRP and monitors market trends throughout the year for use in monthly forecast adjustments.
• Complies with contract review procedures and BW commercial policies.
• Represent the business unit in a professional, positive manner.
• Provides global coordination on customer issues where required.
• Share and seek information outside of his/her BU.

EDUCATION AND EXPERIENCE (Minimum Qualifications)

• Bachelor's Degree (commercial/technical preferred)
• 8+ years' experience

CORE COMPETENCIES

• Customer Focus
• Functional Technical Skills
• Conflict Management
• Drive for results
• Process Management
• Technical Learning
• Motivating Others
• Strategic Agility

Internal Use Only: Salary

Global Terms of Use and Privacy Statement

Carefully read the BorgWarner Privacy Policy before using this website. Your ability to access and use this website and apply for a job at BorgWarner are conditioned on your acceptance and compliance with these terms.

Please access the linked document by clicking here, select the geographical area where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

Career Scam Disclaimer: BorgWarner makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against career scams, job applicants should take the necessary precautions when interviewing for and accepting employment positions allegedly offered by BorgWarner. Applicants should never provide their national ID numbers, birth dates, credit card numbers, bank account information or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact BorgWarner through BorgWarner's website to verify the authenticity of any employment opportunities.