Account Reconciliation Specialist

OneMagnify is a global performance marketing organization working at the intersection of brand marketing, technology, and analytics. The Company’s core offerings accelerate business, amplify real-time results, and help set their clients apart from their competitors. OneMagnify partners with clients to design, implement, and manage marketing and brand strategies using analytical and predictive data models that provide valuable customer insights to drive higher levels of sales conversion.

OneMagnify’s commitment to employee growth and development extends far beyond typical approaches. We take great pride in fostering an environment where each of our 700+ colleagues can thrive and achieve their personal best. OneMagnify has been recognized as a Top Workplace, Best Workplace and Cool Workplace in the United States for 10 consecutive years and recently was recognized as a Top Workplace in India.

We’re growing our Account Reconciliation team in our Charlotte office and are looking for an Account Reconciliation Specialist to perform customer service and project coordination duties.

About You:

• The role includes monitoring and reconciling incoming transactional sales, orders, and inventory data. Bring your good ideas and appetite to learn and join our team of forward-thinking and motivated client services employees! A successful Account Reconciliation Specialist will be motivated and possess strong analytical and interpersonal skills.

What You'll Do:

• Act as the client service liaison between the client and the client’s channel partners
• Monitor and reconcile incoming sales, orders, and inventory data
• Research and respond to client and channel partners’ issues, providing resolution
• Manage multiple priorities in support of the client and its channel partners
• Validate and/or adjust data to align with various business rules
• Investigate and identify data anomalies, analyze and research data, and proactively address reporting issues
• Identify and resolve inventory balance issues
• Help facilitate the invoicing process between the client and its channel partners
• Maintain accurate records and exercise quality control with respect to all documentation

What You'll Need:

• Excellent written and verbal communication skills
• Adept in Microsoft Excel and proficiency in other Microsoft programs a plus
• Experience analyzing and reconciling transactional data
• Strong planning, multitasking, and organizing skills; attention to detail and client follow-up
• Turf Management and/or Agribusiness experience a plus
• Experience working with EDI and/or XML data a plus
• Have a minimum of 2 years experience in a customer service role
• Four-year degree preferred

Benefits

We offer a comprehensive benefits package including medical, dental, 401(k), paid holidays, vacations, and more.

About us

Whether it’s awareness, advocacy, engagement, or efficacy, we move brands forward with work that delivers results. Through meaningful analytics, engaging communications, and innovative technology solutions, we help clients tackle their most ambitious projects and overcome their biggest challenges.

We are an equal opportunity employer

We believe that innovative ideas start with unique perspectives. That’s why we’re committed to providing every employee with a workplace free of discrimination and intolerance. We’re proud to be an equal-opportunity employer and actively search for like-minded people to join our team!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job functions, and to receive benefits and privileges of employment. Please contact us to request accommodation.