Account Representative-Commercial Lines

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value diversity and recognize the benefits gained when people from different cultures, backgrounds and experiences work collaboratively to achieve business results. We are intentionally focused on fostering an inclusive culture and know valuing diversity is an essential leadership quality. Our goal is to create a workplace where all employees feel included, empowered and enabled to perform at their best.

TCP insurance has been creating innovative insurance and risk management solutions for the business community for over 50 years. In 2010, we established our foothold in the entertainment industry by pioneering a comprehensive insurance solution for the entertainment/media industry. Photographers, cinematographers and producers alike were introduced to an insurance solution that delivered unprecedented value. Over the years, we have expanded our repertoire of Entertainment Insurance products to Rental Houses, Studio Rental Facilities, and other creative business types throughout the United States.

The inflection point for our agency occurred in 2022 when we were acquired by Great American Insurance Group, a company we’ve maintained a strong partnership with for over 14 years. Great American & TCP – two companies that align in their rich history, trusted reputation, and a spirit for innovation and ingenuity.

We would be excited to bring your experience to our team!

www.tcpinsurance.com

Trusted Coverage Professionals (TCP) is looking for an Account Representative to join their team! This person will work a hybrid schedule out of our Torrance office location.

• Fosters and maintains relationships and favorable contacts with current Commercial Line accounts.
• Ensures understanding of customer’s circumstances, problems, expectations and needs, for the purpose of ensuring the client is provided the appropriate coverages, the correct quotes and placement with the appropriate insurer, as well as resolving client inquiries/issues.  Shares and/or conveys routine and non-routine information to customers, regarding their account(s) maintaining a professional demeanor in all situations.
• Reviews coverage documents to verify documents contain all coverage, along with any riders or exclusions expected within and/or attached to the documents.
• Processes renewals in tandem with Producers.
  • Gathers and reviews renewal information.
  • Provides Producer with quote information as requested.
  • Requests updated applications and/or information from client as needed.
  • Markets the coverages to various insurers for quotes on renewal or new coverages for the client.
• Participates in making recommendations for potential product enhancements or modifications to increase sales.
• Assigned group of large clients and may be assigned clients with complex needs.
• Ensures client accounts are maintained in good standing.
• May lead the work of others (mentors, prioritizes, delegates, and reviews assignments). Maintains in-depth product and industry knowledge of the customers’ business.
• Performs other duties as assigned.

Job Requirements

• Education: Bachelor’s Degree or equivalent experience.
• Experience: Generally, 1-2 years of experience. Insurance licensure required. Insurance certification preferred; appropriate certifications could include Certified Insurance Counselor (CIC), Certified Insurance Service Representatives (CISR).

Business Unit:

Trusted Coverage Professionals Agency

Salary Range:

$30.52 -$32.07

Benefits:

Compensation varies by role, position level, and location. Individual pay is influenced by skills, education, training, certifications, experience, and the role's scope and complexity, along with business needs.

We offer a competitive Total Rewards package, including medical, dental, and vision plans starting on day one, PTO, paid holidays, commuter benefits, an employee stock purchase plan, education reimbursement, paid parental leave/adoption assistance, and a 401(k) plan with company match. These benefits are available to eligible full-time and part-time employees.

Your recruiter can provide more details about our total rewards and specific compensation ranges during the hiring process.