Accounts Receivable Specialist

Perform diverse billing, collections, accounting, and administrative duties to maintain, bill, and collect patients’ and residents’ accounts and receivables. Services billed include hospital LTCH (Long Term Acute Care), long term care, skilled nursing, outpatient clinic and therapy. Insurances billed include Medicare, Medicaid, managed care, and commercial primary and supplemental plans. Duties include account set-up, maintenance, and management, claim preparation, submission, and collection to industry standards utilizing Meditech hospital information system and paper and electronic claims processing to payors, collections, resolution of issues, and streamlining and improvement of systems and processes. Requirements include 5 years plus related experience, proficiency with PCs and systems, analysis and basic math skills, and excellent attention to detail. Experience with Medicare, Medicaid, third party billing and collections, and the Meditech Expanse information system, is preferred.

• Strategic Orientation: Anticipates market, customer, industry and economic trends, issues and development and identifies new innovative opportunities to create competitive advantage for the organization.

• Initiative: Willingly seizes or creates opportunities to improve current & future business Performance.
• Results Orientation: Focuses on delivering superior performance by setting and achieving stretch goals.
• Organizational Know-how-understands and uses formal structure, important relationships and culture within HSL and with external customers to accomplish work objectives and outcomes.
• Impact and Influence: Persuades, convinces, and enlists others to support and adopt a course of action or direction in support of organizational goals.
• Customer Service Orientation: Takes personal responsibility for understanding the real and underlying needs of customers’ and anticipating and meeting their expectations to establish viable, long-term relationships.
• Teamwork and Collaboration: Works effectively within a team, group and across the organization and accomplishes tasks and desired results while behaving constructively as opposed to separately and competitively.
• Interpersonal Sensitivity: Increases understanding of others by noticing, interpreting and anticipating feelings and concerns: respects, values and uses individual differences to generate new opportunities and enhance solutions.
• Building People Capability: Develops and empowers others to ensure a ready and skilled supply of talent to meet future business needs.
• Communication: Absorbs, comprehends and exchanges information with others, enhancing mutual understanding of ideas, issues and desired action.
• Technical Expertise: Uses and Expands technical body of knowledge to continuously improve work deliverables, share technical information with others, and establish leading technology practices with the organization.
• Innovation and Creativity: Develops, implements, sponsors or supports new and improved methods, procedures, products, processes, solutions, etc. to improve performance.

• Ongoing account management: Monitor accounts for changes and maintain the accuracy of insurance payors in Meditech.
• Ongoing billing and collections: Prepare and submit daily and monthly billing and claims submission to insurances for all service venues (Inpatient LTC, MACU (Medical Acute Care Unit), SNF (Skilled Nursing Facility), Outpatient Clinics and Therapy.
• Ongoing billing and collection: Interact with insurance company staffs to resolve eligibility and coverage issues; utilize online sites and systems of Insurance Companies to automate and streamline the submission, management, and payment of claims.
• Ongoing Billing and collections: Obtain needed claim information from systems and other departments such as Admissions, Health Information Management, Nursing, Therapies, and other ancillary areas to prepare or correct claims. Use systems and technologies to manage flow of information and identify any issues with processes. Coordinate with Fiscal staff, Information Technology, and other departments to identify and pursue opportunities to improve and streamline information flow and efficiency of collections.
• Ongoing billing and collections: Following payment by Medicare, Medicaid and Commercial bill; Collect supplemental insurance and Medicaid crossover claims.
• Ongoing Billing and collections: Follow up on all claims for review of suspended or denied claims, correct and resubmit.
• Ongoing Billing and collections: Maintain tickler file and accurate notes in Meditech on follow up activity, maintain systems to manage status and identify issues requiring follow up or management attention.
• Ongoing Billing and collections: Collect each claim and account to bring to zero balance and meet collection and cash flow targets, identifying any issues and potential opportunities for improved processes.
• Ongoing Billing and collections: Review and work Accounts Receivable Trial Balance and account aging to identify, analyze, and resolve unpaid or underpaid claims, determining reasons and taking appropriate steps to resolve the payment issues.
• Ongoing Billing and collections: Process, post and analyze checks and electronic remittances from patients, and insurances, identifying and resolving denials and differences between expected and actual payment.
• Ongoing Billing and collections: Manage and reconcile cash receipts and balance to cash journal.
• Other related duties as required.

• 5 + years of related experience required.
• Proficiency in PC/Excel/Word, basic math skills, attention to detail, analytic ability, organization skills, and maturity are required
• Medicare hospital billing experience required. Meditech Expanse systems experience preferred. Medicare, Medicaid, Third Party billing and collections experience required.