Accounts Receivable/Collections Specialist

Accounts Receivable/Collections Specialist

We are looking for an enthusiastic and detail-oriented individual to assume the role of Accounts Receivable Specialist. This role is pivotal in ensuring the accuracy of financial records, providing valuable insights through data analysis, and contributing to financial process enhancements. The ideal candidate will possess a high drive for excellence, an impeccable attention to detail, and a passion for optimizing financial operations.

The primary responsibility of the Accounts Receivable/Collections Specialist is to ensure timely collection of outstanding customer debts and maintain positive relationships with customers to facilitate prompt payments.  This role is critical in maintaining the financial health of the company by reducing outstanding receivables and minimizing bad debt losses.  The position will work in collaboration with the Accounts Receivable Lead and support ongoing Accounts Receivable processes.

Location

The position is based out of our Royersford Headquarters. We are a hybrid workplace, but we work onsite, so a candidate local to the King of Prussia, Malvern, Conshohocken and Collegeville areas is ideal to visit the office. Travel occasionally to other company locations, customer sites and for other business reasons.

Responsibilities

• Contact customers to follow up on outstanding payments while maintaining accurate records of collection activities and communicating updates of customer information to the Accounts Receivable Lead.
• Manage customer relationships by addressing customer inquiries and resolving payment-related issues professionally and promptly.
• Prepare and analyze Accounts Receivable aging reports while identifying payment trends, potential bad debts, and opportunities for process improvement.
• Monitor automated and manual invoice and account statement distribution process including managing timely invoice uploads to customer portals.
• Support the Customer Credit Check process by gathering customer credit check support and relaying all information back to the Accounts Receivable Lead.
• Support the RMA process.
• Troubleshoot and work to resolve issues in IFS with departments outside of Finance. Escalate issues to the Accounts Receivable Lead if necessary for resolution and communicate the nature of the issues we are experiencing to highlight areas in need of process improvement or additional training.

Qualifications

• Minimum 5 years’ experience in related position
• Proficiency in Excel and other Microsoft Office 365 applications.
• Excellent communication skills.
• Ability to work independently, prioritize tasks, and meet deadlines.
• Strong written and communication skills.
• Problem-solving skills and a proactive approach to resolving issues.
• Accounting or Finance preferred but not required

Why Join Proconex:

• Be a part of a dynamic team that drives innovation and excellence in industrial automation solutions.
• Collaborate with industry experts and work on projects that have a tangible impact on clients' operations.
• Access professional development opportunities and training to enhance your skills and advance your career.
• Competitive compensation package and comprehensive benefits, including health, dental, and retirement plans.

If you are a motivated individual with a passion for accuracy, financial analysis, and process optimization, we encourage you to apply for the position of Accounts Receivable/Collections Specialist at Proconex. Join our team and contribute to shaping the future of industrial automation and process control solutions.