Ad Operations Specialist

Company Overview 

Privately owned and operated, Digible was founded in 2017 with a mission to bring sophisticated digital marketing solutions to the multifamily industry.  We offer a comprehensive suite of digital services as well as a predictive analytics platform, Fiona, that is the first of its kind.

At Digible, Inc. we love to celebrate our diverse group of hardworking employees – and it shows. . We pride ourselves on our collaborative, transparent, and authentic culture.  These values are pervasive throughout every step of a Digible employee's journey. Starting with our interviews and continuing through our weekly All Hands Transparency Round-up, values are at the heart of working at Digible.

We value diversity and believe forming teams in which everyone can be their authentic self is key to our success. We encourage people from underrepresented backgrounds and different industries to apply. Come join us and find out what the best work of your career could look like here at Digible.

The Role

Digible, Inc. is looking for an Ad Operations Specialist to join our team!

As an Ad Ops Specialist you will be responsible for the day-to-day implementation & quality assurance of digital advertising campaigns. You will work closely with Digible’s Paid Media and Client Services teams to ensure seamless ad setup, placement, quality control, and troubleshooting. This role is crucial in ensuring the smooth operation of our digital media initiatives and delivering exceptional customer service to our clients. 

You’ll love this job if:

• You naturally think “we” instead of “I”.
• Have an insatiable appetite for learning and self-improvement
• You are a self-motivated, problem-solver with high energy and enthusiasm
• Enjoy working as part of a team to take on and complete large projects
• You have an analytical mindset
• Detail and data do not scare you, instead you have a keen eye in spotting anomalies in information and have reliable data entry skills

What you’ll do:

Campaign Setup and Management: Create, set up, and traffic digital advertising campaigns across various platforms and disciplines (Google Ads, Meta Ads Manager, Display Programmatic, Spotify, Native etc.)

• Configure the correct targeting, tracking, and creative assets to ensure campaigns are executed according to Digible’s SOPs and SLAs. 

Tracking & Analytics:Own the implementation and maintenance of tracking tags/pixels through Google Tag Manager (GTM)

• Ensure the proper setup of GA4 events and conversion tracking for newly launched and established campaigns
• Troubleshoot: 
• Proactively troubleshoot and resolve ad tagging issues across platforms to ensure accuracy of conversion data
• Quality Assurance: 
• Conduct quality assurance checks to verify that campaigns are set up accurately and following best practices while maintaining a low error rate across your book of business
• Campaign Audits
• Identify and address discrepancies or issues in campaign execution including but not limited to: ad delivery, spelling and grammar, adfeeds, and setup concerns

Collaboration

• Work alongside Digible’s paid media and client services teams to ensure campaign goals and expectations are met. Teamwork and effective communication will be essential for this role. 

You should have:

• 1-2 years of experience in digital advertising
• Business degree is a plus
• Effective troubleshooting and problem-solving skills.
• Familiarity with ad serving platforms such as Google Ads or Meta.
• Strong attention to detail while managing multiple tasks at once
• Ability to work in a fast-paced, deadline-driven environment.
• Proven track record in operating with a high level of energy, commitment, and enthusiasm to take on a challenging role with cross-functional team commitments

Prior experience working in ad tagging and analytics platforms (GA4 and Google Tag Manager) is a plusDigital agency experience is a plus

Our general interview process is outlined HERE.

Authenticity - The commitment to be steadfast and genuine with our actions and communication toward everyone we touch.

Curiosity - The belief that a deep and fundamental curiosity (the "why") in our work is vital to company innovation and evolution.

Focus - The collective will to remain completely devoted and ultimately accountable to our deliverables.

Humility - The recognition and daily practice that "we" is always greater than "I".

Happiness - The decision to prioritize passion and love for what we do above everything else.

• Annual Salary of $60,00 - $72,500
• 4-Day Work Week (32 Hour Work Week)
• WFA (Work From Anywhere)
• Profit Sharing Bonus
• We offer 3 weeks of PTO as well as Sick leave, and Bereavement. 
• We offer 11 paid holidays (New Years Eve, New Years Day, MLK day, Memorial Day, Independence Day, Labor Day, Day before Thanksgiving, Thanksgiving, Day after Thanksgiving, Christmas Eve, and Christmas) 
• 401(k) + 5% employer match
• 75% employer paid health benefits, including Medical, Dental, and Vision. 
• We provide $75/ month reimbursement for Physical Wellness 
• We provide $75/ month reimbursement for Mental Wellness
• $1000/year travel fund for employees who have been with Digible 3+ years
• Monthly subscription for financial wellness 
• Dog-Friendly Office
• Paid Parental Leave
• Company Sponsored Social Events
• Company Provided Lunches, Snacks for in office employees
• Employee Development Program