Adobe Analytics - Senior Analyst

About the role:

As an Adobe Analytics Senior Analyst you will be involved in all aspects of maintaining our Adobe Analytics platform and providing related reporting and analysis. You’ll play a critical role in empowering our teams with meaningful data insights that drive key business decisions.

What you’ll do

• Serve as the primary administrator for the Adobe Analytics platform handling setup configurations user access and system updates.

• Work to implement tracking tags ensuring accurate data collection across digital properties.

• Conduct regular audits and validations to ensure data accuracy and integrity.

• Provide troubleshooting and resolutions to any data discrepancies or data quality issues.

• Act as the point of contact for Adobe Analytics queries and issues; provide training and guidance to end users and stakeholders on best practices.

• Create maintain and optimize custom reports dashboards and metrics that align to business needs facilitating data-driven decision-making across teams.

• Manage integration between Adobe Analytics and other platforms (e.g. CRM CMS) to support cohesive data strategies.

• Proactively identify and implement improvements within the Adobe Analytics environment staying updated on new features tools and industry best practices.

• Partner with cross-functional teams (e.g. IT Marketing Sales) to align data strategy and reporting to overall business objectives.

What you’ll bring

• 5+ years of experience administering Adobe Analytics (Adobe Analytics certification preferred).

• Strong knowledge of JavaScript HTML tag management and web data layer structures.

• Solid understanding of data collection methods segmentation and custom metrics within Adobe Analytics.

• Familiarity with integrating Adobe Analytics with other tools (e.g. Marketo CRM A/B Testing platforms).

• Exceptional analytical problem-solving and troubleshooting skills.

• Able to work flexible hours as required by business priorities and to align with time-zones across the business.

• Strong communication skills with the ability to explain technical concepts to non-technical stakeholders.

• Preferred technology experience:  Wordpress Adobe Analytics Adobe Marketo Forms Qlik SFDC Power BI Optimizely and Tealium

• Able to work flexible hours as required by business priorities

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Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race color religion gender gender identity or expression sexual orientation national origin physical or mental disability age or veteran status or any other basis protected by federal state or local law.