Adobe Campaign Solution Engineer

Job Description

The Adobe Campaign Solution Engineer will work with our clients to design and set up campaign management solution deployments using Adobe Campaign and other digital marketing tools. Extensive interaction with our clients and their corporate infrastructure, business analysts and project and production teams is required to ensure that we meet our goal: superior client service and on-time delivery.

A candidate with knowledge of both marketing processes and technical database system/campaign management software is required.

Key Responsibilities

• Design and deliver Digital Marketing platform solutions leveraging the Adobe Experience Cloud stack, and specifically Adobe Campaign v8.
• Ability to interact confidently with client business resources and technical resources at various levels.
• Ability to conduct discovery workshops to define and consolidate business requirements, and layout a technology roadmap aligning business goals and needs.
• Be able to understand, customize and optimize the entire campaign management process, to include new campaign requirements, development, test, production execution and quality control.
• Interface directly with the client, to address and manage client requests and communicate status - in person, via phone and/or email.
• Document the solution and train our client's staff in the Adobe Campaign system setup.

Key Skills and Experience

• Bachelor's degree in Information Systems, Business Management, or equivalent prior experience in campaign management systems.
• Proven track record of successful Adobe Campaign implementations, with strong task management, consulting, and stakeholder management abilities.
• Mastery of Adobe Campaign v8 architecture, features, and capabilities, including advanced proficiency in JavaScript, XML, SQL, and integration with other Adobe Experience Cloud products.
• Expert in designing and optimizing complex technical workflows for data management, campaign automation, and system maintenance.
• Experience in designing and implementing complex, multi-touch marketing programs, cross-channel campaign orchestration, and advanced customer segmentation strategies.
• Experience with migration from Adobe Campaign Classic v7 to Adobe Campaign v8.
• Adobe Campaign Classic Developer Professional or Expert certification required; progress towards Adobe Campaign Classic Master Architect certification is strongly desired.
• Experience with other solutions within the Adobe Experience Cloud such as Adobe Experience Platform (AEP) and Adobe Journey Optimizer (AJO) is strongly desired.
• Knowledge and awareness of best practices and industry trends in areas such as omnichannel marketing and personalization.
• Detail-oriented and organized - able to balance changing workload.
• Excellent verbal and written communication and comprehension skills.
• Proven track record of successful Adobe Campaign implementations, with strong project management, consulting, and stakeholder management abilities.
• Mastery of Adobe Campaign V8 architecture, features, and capabilities, including advanced Proficiency in JavaScript, XML, SQL, and integration with other Adobe Experience Cloud products.
• Expert in designing and optimizing complex technical workflows for Data management, Campaign automation, and system maintenance.
• Extensive Experience in designing and implementing complex, multi-touch marketing programs, cross-channel Campaign orchestration, and advanced customer segmentation strategies.

Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

• Flexible work
• Healthcare including dental, vision, mental health, and well-being programs
• Financial well-being programs such as 401(k) and Employee Share Ownership Plan
• Paid time off and paid holidays
• Paid parental leave
• Family building benefits like adoption assistance, surrogacy, and cryopreservation
• Social well-being benefits like subsidized back-up child/elder care and tutoring
• Mentoring, coaching and learning programs
• Employee Resource Groups
• Disaster Relief

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want | www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.